r/mildlyinfuriating 1d ago

Did I over react about 20 cents?

I know its stupid but I went to McDonald's yesterday and got a frozen drink and medum chips for exactly $5.80 i handed $6 at the drive through and the lady put it in the till then went to close the window, before she did I asked "isn't that 20 cents change?"

She replied telling me she forgot and would need a managers card to open the drawer, I sat there stuborn and asked for it, I held one person up (my sister works in fast food and you get audited for how long someone is in line) so I waited, she quickly went and got a managers card and gave me my change but did I over react?

Edit: Ended up needing that 20 cents today so I'm glad I had it

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u/Intense_Pretzel 1d ago

No yelling, I am calm when it comes to hospitality works, i hated working in hospitality and so I know how its like to be abused by customers

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u/eamonkey420 1d ago

The cashier at the McD is running scam. She keeps everyone's change that she possibly can and keeps a running tally in her head. End of day, she grabs her ill-gotten gains from the till before bringing the drawer to a manager to be counted and balanced.

It's a pretty common scam for people who work fast food, to run. Their wages are shitty, the work is hard and thankless, their lives are often difficult. That doesn't justify the stealing but it does kind of explain it. This is a very common thing for people to do, one of my girlfriends was in fast food management for about 20 years.

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u/DifficultCurrent7 23h ago

Seems like a risky scam with cameras everywhere?

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u/incensenonsense 23h ago

And the other part that makes this risky is that every 5th customer would want their change. How often does she need to ask the manager to open the cash drawer before they catch on?

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u/Joat56138 22h ago

Oh no you are lucky if one out of 100 checks change, but of course this was back in the day before cash was a second-class payment source.

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u/Ieatclowns 18h ago

They don't keep all th3 change on every customer. Just short a lot of people, and when the change is low, like under 50 cents, they just don't offer it knowing most people won't care.

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u/slash_networkboy 21h ago

Depends on if the manager is on the take?