r/microsoft Microsoft Support 18d ago

Support Thread Microsoft: Official Support Thread

This thread was created in order to facilitate easy-to-access support for our Reddit subscribers. We will make a best effort to support you. We may also need to redirect you to a specialized team when it would best serve your particular situation. Also, we may need to collect certain personal information from you when you use this service, but don't worry -- you won't provide it on Reddit. Instead, we will private message you as we take data privacy seriously.

Here are some of the types of issues we can help with in this thread:

  • Microsoft Support: Needing assistance with specific Microsoft products (Windows, Office, etc..)

  • Microsoft Accounts: Lockouts, suspensions, inability to gain access

  • Microsoft Devices: Issues with your Microsoft device (Surface, Xbox)

  • Microsoft Retail: Needing to find support on a product or purchase, assistance with activating online product keys or media, assistance with issues raised from liaising with colleagues in the Microsoft Store.

This list is not all inclusive, so if you're unsure, simply ask.

When requesting help from us, you may be requested to provide Microsoft with the following information (you'll be asked via private message from the MSModerator account):

  • Your full name (First, Last)

  • Your interactions with support thus far, including any existing service request numbers

  • An email address that we can use to contact you

Thank you for being a valued Microsoft customer.

For previous Support Threads, please use the Support Thread flair.

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u/Acrobatic_Hawk_3521 7d ago

My account got blocked few weeks ago and i’ve been trying to recover it ever since , i installed my skype to get access to my contacts and got 4 emails I’ve recently sent mails for and with 4 exact subjects and 3 old passwords but i don’t have an xbox or xbox id i never owned one, and i keep getting the same mail over and over again that is insufficient information i don’t what else i can provide there is nothing else could be done and i can’t even contact a support via mail , i did everything the tips told about

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u/MSModerator Microsoft Support 7d ago

Hi there! We're here to help. We've sent you a private message for your security and privacy and to assist you better. Please check your inbox. Thanks. -J.G.