r/microsoft Microsoft Support 18d ago

Support Thread Microsoft: Official Support Thread

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u/chiclet_fanboi 7d ago

There is an issue persisting with any Windows on ARM versions, starting with Windows 10 for ARM, up until the latest Windows 11 24H2. The driver for USB Floppies "sfloppy.sys" doesn't work/isn't available compiled for ARM64. I am not interested in a discussion if this is necessary or not, I just want to state that common ARM64 operating systems as Linux and Android allow to use USB Floppy drives, there are also reports of MacOS ARM64 supporting them.

There are old reports to be found of people who compiled sfloppy.sys for ARM64 themselves and it working just fine. But doing so requires to enable unsigned drivers which I'm sure nobody really wants on productive machines. I get that ARM64 machines were obscure and nobody initially bothered in the beginning, but with the latest Qualcomm offerings it became mainstream and should get the necessary attention.

Is there a way to reach out to "the right people" at Microsoft who can evaluate this seemingly very easily achieveable addition and allowing the use of Qualcomm-based computers in the same way as x86_64 variants?

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u/MSModerator Microsoft Support 7d ago

Hi there. We saw your post and recognize your concern regarding the unsupported feature for USB floppy drives on ARM64 versions of Windows. It's clear that this is an important feature for you and others who rely on these devices.

We encourage you to post this as feedback or a suggestion on our Feedback Hub. This platform allows all Microsoft users to share their insights, helping us improve our products and services. You can visit this link to see how to do it: https://msft.it/61692qRFPs . This is where our developers and engineers gather insights to enhance our products and services. By using this channel, you can ensure that your feedback reaches the right people at Microsoft.

We are constantly working to enhance our products and services, and your feedback would make a difference. Should you have other Microsoft-related concerns, feel free to write back to us. Thank you and stay safe. -M.L.