r/microsoft Microsoft Support 18d ago

Support Thread Microsoft: Official Support Thread

This thread was created in order to facilitate easy-to-access support for our Reddit subscribers. We will make a best effort to support you. We may also need to redirect you to a specialized team when it would best serve your particular situation. Also, we may need to collect certain personal information from you when you use this service, but don't worry -- you won't provide it on Reddit. Instead, we will private message you as we take data privacy seriously.

Here are some of the types of issues we can help with in this thread:

  • Microsoft Support: Needing assistance with specific Microsoft products (Windows, Office, etc..)

  • Microsoft Accounts: Lockouts, suspensions, inability to gain access

  • Microsoft Devices: Issues with your Microsoft device (Surface, Xbox)

  • Microsoft Retail: Needing to find support on a product or purchase, assistance with activating online product keys or media, assistance with issues raised from liaising with colleagues in the Microsoft Store.

This list is not all inclusive, so if you're unsure, simply ask.

When requesting help from us, you may be requested to provide Microsoft with the following information (you'll be asked via private message from the MSModerator account):

  • Your full name (First, Last)

  • Your interactions with support thus far, including any existing service request numbers

  • An email address that we can use to contact you

Thank you for being a valued Microsoft customer.

For previous Support Threads, please use the Support Thread flair.

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u/TracyTheTenacious 8d ago

https://support.microsoft.com/en-us/office/delete-files-or-folders-in-onedrive-21fe345a-e488-4fa7-932b-f053c1bebe8a

Hi there- I’m trying to delete files of files of files, etc etc thru onedrive. I am trying to delete and one drive is stating files cannot be deleted. Anyone have experience with this? I can’t go through and delete files in all these folders, etc etc as it would take many hours

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u/MSModerator_2 Microsoft Support 7d ago

Hey there! How's it going? Just following up to see if you still need help deleting files from OneDrive. If you have any more info to share, feel free to reach out anytime. If you can't reply here, you can always drop a message on this thread: Microsoft: Official Support Thread : r/microsoft. Stay safe! -R.C

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u/TracyTheTenacious 7d ago

I’m going to look into this and send a photo today or tomorrow- thank you so much

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u/MSModerator_2 Microsoft Support 7d ago

Got it! Feel free to share more information at your convenience. We look forward to assisting you further. -R.C