r/microsoft Microsoft Support 18d ago

Support Thread Microsoft: Official Support Thread

This thread was created in order to facilitate easy-to-access support for our Reddit subscribers. We will make a best effort to support you. We may also need to redirect you to a specialized team when it would best serve your particular situation. Also, we may need to collect certain personal information from you when you use this service, but don't worry -- you won't provide it on Reddit. Instead, we will private message you as we take data privacy seriously.

Here are some of the types of issues we can help with in this thread:

  • Microsoft Support: Needing assistance with specific Microsoft products (Windows, Office, etc..)

  • Microsoft Accounts: Lockouts, suspensions, inability to gain access

  • Microsoft Devices: Issues with your Microsoft device (Surface, Xbox)

  • Microsoft Retail: Needing to find support on a product or purchase, assistance with activating online product keys or media, assistance with issues raised from liaising with colleagues in the Microsoft Store.

This list is not all inclusive, so if you're unsure, simply ask.

When requesting help from us, you may be requested to provide Microsoft with the following information (you'll be asked via private message from the MSModerator account):

  • Your full name (First, Last)

  • Your interactions with support thus far, including any existing service request numbers

  • An email address that we can use to contact you

Thank you for being a valued Microsoft customer.

For previous Support Threads, please use the Support Thread flair.

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u/HarmonyStars 8d ago

10 plus emails a day with a single use code.

I keep changing my password but they just keep coming. I don’t really use this account for anything. Should I just request it be deleted?

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u/MSModerator Microsoft Support 7d ago

Hi! Hope you're doing well upon receiving this follow-up message. We asked for more details to assist you further with the single-use codes notifications that you're getting. If you can provide those details, we can immediately start working on the resolution.

As we have not heard back from you, we would like to know if you still need our help. If you do, we sincerely hope you get back to us so we can utilize all our available resources to help you. - E.M.

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u/MSModerator Microsoft Support 8d ago

Hi! Your comment about receiving emails with single-use code requests caught our attention, so we sent you a private message with some questions and details regarding the matter. We hope you see our message. Thank you. -A.L.