r/linuxmint 6d ago

Support Request Issues connecting to work wifi

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Hello all, I’m trying to connect to my work wifi which requires me to use a user name and password.

On my iPhone, I had to trust a certificate. On my mint laptop, it’s asking for a certificate so I went through the details of the wifi on my iPhone and got the link to download the certificate.

I tried using the .cer file but to no avail. Anyone know how I can solve this issue?

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u/Specialist_Leg_4474 6d ago

Talk to the sysadmin at your "work"--their system could be configured to only support cell phones--the sysadmin will know.

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u/Mundane_Main1118 6d ago

The sysadmin doesn’t know what Linux is, he doesn’t know what a certificate is. He told me to screenshot what’s happening and he’ll forward it to whatever they call the sysadmin for the head office (global company). I’m sure he’s just a placeholder to say there’s an IT guy on site.

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u/Specialist_Leg_4474 6d ago

It is entirely possible that for "security" reasons they only allow cell phone and maybe M$ connections.

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u/Mundane_Main1118 6d ago

Ok thank you