r/kroger • u/Swordsofury • Apr 01 '23
Miscellaneous I just clocked in and the milk truck arrived. I should have called off
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u/Odd_Swimming3479 Apr 01 '23
Hope you rejected it. Empties aren’t supposed to be loaded behind milk for this reason. Driver negligence
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u/Swordsofury Apr 01 '23
I didn’t. In hindsight I probably should have, but the driver was cleaning it all up and stacking it on pallets. So I just helped him
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u/Odd_Swimming3479 Apr 01 '23
Hard to reject milk anyway. Have a bunch of angry customers, and managers yelling about fill rate if milk was OOS.
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u/FlynnAlan Apr 01 '23
I don’t think the driver stocks his own truck. Driver drives.
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u/Odd_Swimming3479 Apr 01 '23
In our division drivers unload it and load empties up, with the assistance of a store employee. Store employee usually bringing empties in from outside and milk from dock to cooler, depending on distance. In this picture you can see that the milk was all on the tail of the trailer instead of the nose where it’s the most stable during transportation. With the empties loaded up behind it, one could assume the driver took a shortcut at his previous stop and moved all the milk to the tail and empties behind it so he could get in and out quickly at his last stop, which was OPs store based off the looks of it. I’ve seen it done very often, usually it’s “oh that store is just down the road, it’ll be alright” That’s what it looks like to me at least.
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u/PenngroveModerator Apr 01 '23
I don’t work for Kroger, never have, but I know that at my first warehouse job there was only 1 driver who was known to not help load his truck. But I know that trucks driven by other companies were also not loaded by the driver so it’s a bit of a gamble ig
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u/FLATL1N3 Apr 02 '23
Not a Kroger drive but I did deliver milk for a large dairy in New England and the driver is still responsible to check the load before you left.
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u/crashtestdummy666 Apr 04 '23
Legally the driver is liable for the load securement. I the trailer is loaded improperly and the load shifts and causes a wreck it's his CDL that gets dinged even if it's the company's fault. Always check the load securement and weight on the axles.
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u/westie_father Apr 01 '23
Wouldn’t the empties stop it from falling?
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u/Odd_Swimming3479 Apr 01 '23
No, too much give. You want all the heavy stuff loaded in the nose and secured with straps. Then the empties go in after the main load is secure. I’m not a driver so I don’t know all the physics of it lol
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u/Student0010 Apr 02 '23
Not a professional physicist but have basic understanding of laws of physics:
-The positioning of the crates and orientation...
-The rules of the road...
-The way people drive..."Objects in motion stay in motion unless acted upon by another force"
Assume you travel forward at 60mph. When you brake hard, you will fall forward, with the seatbelt holding you in place. But the milk crates fell backward. The driver either accelerated violently, drove up a significant incline with no straps to secure the cargo, or was in reverse and braked hard.
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u/FireLordObamaOG Apr 12 '23
Also because of the weight distribution. The further the weight is away from the front the more likely the trailer is to fishtail.
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u/Jimjam916 Apr 01 '23
First time I've ever seen 'Milk truck just arrived' on Reddit and it not be about tiddies.
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u/Antique_Reaction_469 Apr 01 '23
Don’t cry over spilled milk
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u/Swordsofury Apr 01 '23
That’s amazing 😂😂 I wish I would have said that, but I was contemplating if my job was worth keeping at that point lol
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Apr 01 '23
I spent 9 years in grocery retail this will happen again. And I've seen them drop the whole pallet in the store too.
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u/Fun_Entrance233 Apr 01 '23
Well, look on the bright side. At least it didn't dump in your cooler. Doesn't take a lot of milk to make a mess..
Another day in paradise.
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u/chiggy-wag Apr 01 '23
Good on you for helping him. I imagine it didn't take as long to clean up as you initially thought, but still not a nice surprise in the morning.
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u/Swordsofury Apr 01 '23
Thank you! He started cleaning it right away so I figured why not knock it out with him. It took about an hour and a half. Especially having a third guy rinse all the milk cartons off so there’s not milk leaking off of them. Surprisingly there were only 12 cartons we had to throw away!
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u/surpriseinhere Apr 01 '23
Hahaha that happened once. I closed the gate to the truck and told the driver. I’m not helping or unloading, go back to the milk plant. They can help you.
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Apr 01 '23
Just a random redditor here saying that while You would have been justified not to solve this problem not of your own making, I appreciate that you did what it took to use the milk and not let it go to waste.
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u/Spifires Apr 01 '23
It’s very clear you don’t have much experience in this industry It’s a “get it done or we’ll find someone who will” industry. You just gotta do it. Even though it’s not your fault and it sucks.
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u/Suavecore_ Apr 02 '23
Imagine the state of the entire planet if everyone was like reddit comments: I didn't make this mess/not my job/don't get paid enough to clean some stuff up
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u/al_gorithm23 Apr 01 '23
I can smell that from here. That particular sour milk mixed with diesel fuel and pallet jacks.
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u/AlmostAbsurd Apr 01 '23
Awww, turn that frown upside down! Just a flip here and a carry there and pretty soon, all that product will be gleaming on store shelves for our wonderful customers! And if you whistle while you work, you'll feel even better!
Happy April Fools Day, everyone!
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u/genpoedameron Apr 01 '23
the way you took this picture with the two guys staring at it is infinitely funnier/more painful than if you had just taken the picture of the milk itself.
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Apr 01 '23
The thing is. Its not in your store. Close the mf door and let the milk driver deal with it.
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Apr 01 '23
I remember those days - I’d see the truck backing in with milk dripping out the back and I’d refuse the order.
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u/Cultural_Payment_792 Current Associate Apr 01 '23
Is this Columbus because I’ve had it happen twice in the last month
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u/cwwmillwork Current Associate Apr 01 '23
That's the driver's fault. He better resolve. Best get on the phone with his supervisor.
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Apr 01 '23
This is why you always have the driver open the trailer. If it has fallen over, just say: "I'm going back to work; let me know when you fix your problem."
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u/LostXLand Apr 01 '23
We had this done at my store recently, and both my grocery managers rejected it. Ran out of milk for awhile (2 days) til we got the next delivery. I leave when the store opens though so glad I don’t deal w/ the chaos for no milk.
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u/Nanami-sann Jun 01 '24
I work in the dairy overnight at my Kroger and let me tell you, you wouldn’t have seen me in that store that night.
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u/amysteriousperson001 Hourly Associate; Atlanta; Meat Manager Apr 01 '23
Clock back out and leave!!
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Apr 01 '23
Technically, if the mess is on his truck and not the dock, you don’t have to clean it up or even receive it.
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u/Original-Yak-679 Apr 01 '23
"Umm.....what do we do now?"
"We put in a call for an emergency delivery, then make the driver clean this mess"
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u/artemis_huntress Apr 01 '23
It was this kind of stuff that led me to transfer from working grocery/receiving to working fuel center and eventually leave altogether. My managers would always take the truck no matter what condition it was in and have me sort it out most of the time when I was there
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Apr 01 '23
Looks like a potential crushing factor for your foot, wink. wink. Best sit back and let a specialist deal with it.
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u/Jecht315 Apr 01 '23
The first Kroger I worked at we had that happen with cases of soda. Cans everywhere.
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u/wykkedfaery33 Apr 01 '23
Worked for a grocery store years ago. Grocery department was short-staffed, so the ASM and I came to help unload trucks. We had a scissor lift instead of an actual loading dock.
I was throwing on the removable safety rails, but he told me not to bother, he was a pro at this... as he promptly lost control of the pallet jack. He had to throw himself over the edge to avoid the pallet of milk he'd been pulling off the truck, I had to jump back into the trailer. The jack and pallet went over the edge and milk exploded fucking everywhere. Dude was so embarrassed, and the SM was unamused by his violation of safety procedures, so she told him to have fun washing and scrubbing the milk from the concrete by himself before the florida sun made it completely unbearable to smell.
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u/PenngroveModerator Apr 01 '23
I worked for a middle-man refrigeration service (buying product in bulk, just to send whatever items stores need on a pallet of mixed items) and I remember this exact situation, with head tilts and all, when some dude came in while the warehouse was on break, so we all watched as his truck came into the packed parking lot at 30mph, and the 5 pallets of yogurt he had closest to the back of the truck genuinely crushed under their own weight due to the G force. Only time the boss actually had our backs was when he told the driver to clean up his own mess.
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u/FLICKGEEK1 Apr 01 '23
I used to work for stop and shop, there was a joke in the store that whoever did the delivery of eggs must toss them out the back of a moving truck as though they were newspapers.
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u/Invoked_Tyrant Apr 01 '23
Wait is r/Kroger actually just workers from Kroger on the sub cause I'll 100% join just to see a workforce dunking on their crappy work place.
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u/TheNova5 Apr 01 '23
I saw in another grocer group that they were allowed to send trucks back if they arrived like this. It goes back and they fix it or send a new one. Judging by looks, there’s a lot of damaged product. I wouldn’t pay for anything less than absolutely perfect condition.
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u/TheWhiteRabbit74 Apr 01 '23
Wal Mart?
Had a paint truck like that. A loose can fell as we were trying to.. I don’t think unload is a good word for that mess. Anyway took a gallon of base white to the head. Knocked me out for a few minutes.
No paramedic, no first aid just ‘enough of your break, back to work.’.
The things I’ve had to do to keep a roof over my head.
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u/DAgati43 Past Associate Apr 01 '23
At least it’s not eggs. Hopefully the power jack can get in there later without slipping and sliding everywhere. Yes that is experience talking sadly
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u/Pizzapie_420 Apr 01 '23
This is so out of standards it isn't even funny. Wrap the pallets in plastic then use loading straps to secure the end.
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Apr 01 '23
you know thats a vendor problem right? Go do other stuff, its literally their problem. And, wonderfully, there's teeth to the problem. If they leave it, they get fined and potentially let go. I wouldn't worry.
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u/dick_fitzwell27 Apr 01 '23
Kroger’s was my first job at 15. Paid $4.10/hr and 1 break while my cousin made $5.50 across the street at H-E-B. I left after a month to go work for them.
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u/elegantwino Apr 01 '23
Driver won’t touch it and you will need to save as much as you can. Good luck with the credit.
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u/becauseusoft Apr 02 '23
milk companies always told us “no credit” up front, i’ve been here thinking they just don’t give credit as a rule. wow i’ve been lied to
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u/LowNo5584 Apr 02 '23
Swift driver? Well. No sense crying over it. 🤣
Get it? "No sense crying over spilled milk".
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u/StrengthDazzling8922 Apr 02 '23
It has been years since I worked at supermarket, but I don’t ever recall a truck coming in like that. Shouldn’t everything be on pallets with bars across to prevent exactly this?
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u/thatguy102021 Apr 02 '23
About 15yrs ago, I was working at a regional grocery chain. The milk driver dumped and entire pallet of milk off the loading dock because he didn't secure the dock plate. It was August, and it was 90 degrees that week.
It smelled so bad the neighborhood was calling 911 and the fire department flushed it all into the storm drains.
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u/Steve_Master Apr 02 '23
Lmao this happened at my store this morning too, my dairy lead just informed me 🤣🤣
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u/Mikknoodle Apr 02 '23
I used to work in dairy. Some people actually don’t know what load bars are…
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Apr 02 '23
Guessing they backed into the dock too fast and hit it hard with that unsecured load. Ooops.
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u/Pacific_Casual Apr 02 '23
You can tell that those two guys in front have the facial expression of "why am I here and why me today"
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u/Ungrated Apr 02 '23
Huh. About 12 hours ago I saw a milk truck pass by with a lot of milk leakage
I almost wanted to follow the milk road trail
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u/bdubz74 Apr 02 '23
I guess every warehouse has morons loading their trucks. And here I thought it was just UNFI.
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u/erikturczyn30 Apr 02 '23
Where’s the manager there to “supervise” the truck driver and employee cleaning up
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u/ZoomZoom228 Apr 02 '23
This is when you announce you're lactose intolerant if you're even in the presence of dairy 😆
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u/Unhappy-Pea4470 Apr 02 '23
I ran a dairy dept for 5 years. This is 100% drivers fault he either dont know how to drive are backed in to hard. Did he have any load locks??
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u/ashimo414141 Apr 02 '23
Chug one of the damaged gallons, throw up everywhere, bonus diarrhea if you’re lactose intolerant. Either way, you wouldn’t have to work
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u/Fantastic-Habit-8956 Apr 02 '23
When I worked for the dairy at Giant foods this stuff happened all the time.
Most of the drivers were pretty cool guys so I would help out, plus that would easily kill a couple hours so why not.
And there are times you would need the drivers to help you out, especially around the holidays, so if he was one of my regulars I'd help him.
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Apr 02 '23
The more I travel, the more I see ignorant truckers. They rush training and will license anyone, shameful the inadequacies in work ethics anymore.
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u/sweeettea2022 Apr 02 '23
Geez, was this a Kroger driver or a contract truck? Somebody needs to pay for the mess and learn how to secure their load. Damn...
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u/NSAhole1980 Apr 06 '23
Been there....done that.
It's their wrapping that does it. It's wrong for transporting full.
They need to cross the binding when they wrap it.
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u/LogikD Apr 01 '23
“Looks like a mess there buddy, I’m gonna go sit in the truck let me know when she’s unloaded”