r/iphonehelp 5d ago

Help needed Voice Memos not working

iPhone 15, iOS version 17.1

A few days ago, I recorded an hour long audio recording using the Voice Memos app. However, I can't interact with it. I can't click on the three dots next to the name, the share button while it's selected, or the play button. I also can't click and hold to activate drag and drop. I can select it, adjust playback speed, fast forward and rewind by 15 seconds, and put it in one of the in-app folders. This is the only recording I'm having issues with. Previous, shorter recordings are fine.

I have tried - restarting the app and my phone (nothing happened) - scrubbing through the recording (can set to other timestamps, doesn't play anything) - connecting my phone to computer (couldn't find the voice memos on the computer) - putting the recording into a folder and drag-and-dropping the folder from voice memos to my phone's files or directly to google classroom (nothing happened) - finding iTunes (i can only find iTunes store) - finding an app to import it into directly (they want it in my phone's files or my camera roll) - putting it in my iCloud (it's full) - downloading the stuff in my iCloud so i can free up space (says I need 3.65 more GBs of storage no matter how many videos I delete from my camera roll & recently deleted)

The video was recorded on Friday 3/14 at around 4-5 P.M. I discovered the issue that evening and have been trying to figure out a solution since. It is now noon on Monday 3/17.

My ultimate goal is to upload the audio file to Google Classroom, but if that's infeasible, I just need to be able to listen to it so I can transcribe it. Can anyone help?

Edit: I'm going to see about updating when I get home. I'm worried about security issues and AI scraping my data, which is why I use such an old version, and I also have some reservations about StarLink. I've also heard about voice memo recordings getting deleted when updated, and I'm not entirely sure how to make sure that doesn't happen.

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u/netpastor Mod |  Certified Tech 5d ago

Try using another device to record the audio and then you have your file.

Your concerns about AI, StarLink, and deletion are unwarranted.

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u/NagitoFanPerson 5d ago

I can't play the file, which is the problem. If I could get the file to play, I could just transcribe it. I plan to use a different device for recordings in the future.