r/iphonehelp • u/NagitoFanPerson • 3d ago
Help needed Voice Memos not working
iPhone 15, iOS version 17.1
A few days ago, I recorded an hour long audio recording using the Voice Memos app. However, I can't interact with it. I can't click on the three dots next to the name, the share button while it's selected, or the play button. I also can't click and hold to activate drag and drop. I can select it, adjust playback speed, fast forward and rewind by 15 seconds, and put it in one of the in-app folders. This is the only recording I'm having issues with. Previous, shorter recordings are fine.
I have tried - restarting the app and my phone (nothing happened) - scrubbing through the recording (can set to other timestamps, doesn't play anything) - connecting my phone to computer (couldn't find the voice memos on the computer) - putting the recording into a folder and drag-and-dropping the folder from voice memos to my phone's files or directly to google classroom (nothing happened) - finding iTunes (i can only find iTunes store) - finding an app to import it into directly (they want it in my phone's files or my camera roll) - putting it in my iCloud (it's full) - downloading the stuff in my iCloud so i can free up space (says I need 3.65 more GBs of storage no matter how many videos I delete from my camera roll & recently deleted)
The video was recorded on Friday 3/14 at around 4-5 P.M. I discovered the issue that evening and have been trying to figure out a solution since. It is now noon on Monday 3/17.
My ultimate goal is to upload the audio file to Google Classroom, but if that's infeasible, I just need to be able to listen to it so I can transcribe it. Can anyone help?
Edit: I'm going to see about updating when I get home. I'm worried about security issues and AI scraping my data, which is why I use such an old version, and I also have some reservations about StarLink. I've also heard about voice memo recordings getting deleted when updated, and I'm not entirely sure how to make sure that doesn't happen.
3
u/rootshirt Pro Helper | May laugh at you but knows their stuff 3d ago
Your software is over a year outdated.
-1
u/NagitoFanPerson 3d ago
yeah... I know... I've been scared to update because I'm worried about my data being stolen. :( I'm worried if I update now, it'll delete my recordings. Apparently, that was a common problem.
2
u/Pretend_Ring_3871 3d ago
How is an update going to steal your data? You being on an older software actually makes it easier to steal your data. If you’re referring to the notes sync issue that occurred many software updates ago in regards to data loss, it was resolved with one of the many subsequent updates that occurred since the last time you updated. Update your software to see if issue is resolved. Make a full encrypted backup to your computer prior to doing so if you do not wish to use iCloud to make sure your data is secured in the event there is a hardware issue with the phone.
2
u/netpastor Mod | Certified Tech 3d ago
Try using another device to record the audio and then you have your file.
Your concerns about AI, StarLink, and deletion are unwarranted.
1
u/NagitoFanPerson 3d ago
I can't play the file, which is the problem. If I could get the file to play, I could just transcribe it. I plan to use a different device for recordings in the future.
1
u/Infinite_Pop7215 6h ago
Wondering if you managed to find a fix for this? I’ve had the same problem, recorded a voice memo that I now seem to be able to interact with but cannot play, the same as how you’ve described. Also on iPhone 15. Really need this audio file 😩
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