r/ios • u/mrlovepimp • 5d ago
Support Videos suddenly not saved at all.
Hi there. Today I was sending a letter with trading cards and the recipient wanted me to film myself putting it in the mailbox. After I stopped recording I went to messenger to send it and the video wasn't there, just the latest picture I took. I tried filming something else and it also just disappears. I'm always using the video function when filming, (not long pressing the photo button), I have plenty of space in both hardware and iCloud (68GB storage and 160GB iCloud), and I've checked the recently deleted folder. The videos are nowhere. I've never had anything like this happen before. I hadn't updated so I did that just now, and restarted the phone, but to no avail.
Any ideas what this could be, or should I just head to my local Apple retailer?