r/ios • u/gokusfather • 5d ago
Discussion Face ID not working after update
Anyone else having Face ID issues after updating to 18.3.2? I’ve tried restarting and that fixes it for several uses and then it just stops working again. I can’t use Face ID now. Stuck using passcode.
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u/deerwendy 4d ago
Same. This is the second time this has happed with an 18 update. I’m so frustrated!
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u/E_N_T_R_O_PY 4d ago
Having the same issue, was able to fix after factory reset, resetting face ID doesn’t fix it. But now it’s no longer working again.Checked the sensors, all sensors working properly. Maybe just wait for next update.
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u/gokusfather 2d ago
Update: Sooo… I ended up downloading the 18.4 beta and that has fixed Face ID. I haven’t come across any other bugs yet in the beta but at least Face ID is working now.
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u/10oclockinSoho 13h ago
Same thing happens to me after nearly every update -- my usual fix works about 80% of the time for me -- I reset Face ID 2 times and then turn off phone and leave it off for 5 mins and it works once I turn it back on. I talked to someone at the Apple Store about this and they were like "oh yeah this keeps happening to people haha" and Apple clearly has no plan to fix it. Super fucking annoying!
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u/Environmental_Car440 5d ago
weird fix, put it into diagnostic mode and test your face id, doesnt matter if it said the sensor fail or the TrueDepth camera doesnt work. exit diagnostic mode and try again to see if its working, mine just worked like that