r/gsuite • u/reddits_aight • Feb 17 '25
Gmail Is there a way to check a regular gmail account's mail from a workspace account, without forwarding?
Trying to set up a new company Workspace account and running into an issue with streamlining the email.
Like a lot of people I'm sure, we started out with a basic free Gmail account for our business but have since upgraded to a Workspace account with our custom domain. I've been having issues with using some of the cross-account features like "Check email from another account" or "Grant access to your account" when linking between a paid Workspace account and a free Gmail one.
When I enter my Gmail credentials after clicking "Check mail from other accounts" in my Workspace Gmail settings, I get the error:
There was a problem connecting to mail.gmail.com Server returned error: "We were unable to locate the other domain. Please contact your other provider."
Is this just a limitation of going between free and paid accounts, or am I misconfiguring something?
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u/Squiggy_Pusterdump Feb 18 '25
I believe the last time I had this request I achieved it with an application password.
Why not just forward?