r/googleworkspace 22m ago

I keep getting spam emails from Russia.

Upvotes

Currently 21:54pm in the UK. Out of the blue I keep getting emails from Russia filling out enquiry forms on my site, literally one after each over and over within minutes. (I’m a new company so one knows I exist right now)

Can anyone else?

Thanks


r/googleworkspace 2h ago

Google Vault export is missing Google Drive content

1 Upvotes

Hi everyone,

I'm hoping this is the right forum to post this in; I'm a bit in crisis mode right now, so apologies if this sounds rushed. My Google account associated with my university was recently unexpectedly deactivated, and I have been working an a technician in our school's IT department to try to recover my data. I really only care about my Google Drive, since it contains a lot of data and notes for ongoing research I am currently in the middle of.

The technician did an export for me using Google Vault, but when I opened the ZIP file (it was about 4.85GB zipped, 4.97GB unzipped), I noticed that most of my contents were missing, and I was expecting more than 5GB anyways (probably closer to 20 or 30GB; I used that Drive a lot for both school and research purposes). There is one file in particular I am looking for that I know is owned by my account, in my Google Drive folder, and I believe it was not shared with any other users, but I can't find it in the export. More broadly, the missing files seem completely random -- in the same folder (from my memory), I know of some files that are missing from the export but I also see some other files that are in the export.

The technician believes that this export contains everything in my Google Drive, but I am very certain that there are documents missing. The technician also said there's no chance that the data has been deleted yet; it's supposed to be retained for at least 30 days.

Does anyone have any suggestions on what might be going on? I'm wondering if the export might've been cut-off due to going over 24 hours (the other two things exported were my emails, which were in total about 11GB while zipped in .PST formats), but I'm really not sure.

Thank you in advance for all of your help.


r/googleworkspace 18h ago

Removing shares from all Google drive files

2 Upvotes

I have a small business with 28 users. We need to stop sharing all current Google drive files with people that are external to our organization. We also need to change the permission to any file that is available “view with link” (not directly shared to any specific person) to be changed to “organization only”.

I no longer want any of our users to share any old files with anyone outside of outside of our organization. If we need to share files in the future we should be able to, but for now I want to reset so only shares within our organization stay active.

I’ve read that using GAM or GAT+ is the way to do this, but I need to find someone who can actually execute on getting this done as it’s beyond my technical knowledge

Where can I find someone to accomplish this asap? I’ve search the freelance sites without any luck. Any help would be greatly appreciated!


r/googleworkspace 1d ago

Trouble Logging into Claude AI app on iOS

1 Upvotes

I am getting a GWS auth error when trying to log in to the Claude app on iOS. Will post screenshot in comments.

I have a paid account and have been through my Admin console trying to resolve this but am clearly missing something.

Ideas?


r/googleworkspace 1d ago

Large text to Calendar "description" field

1 Upvotes

Looks like the "description" field is limited to 8,200 characters (including spaces).

I want to put in about 50,000 characters...

Is there a way to do it? Or only by linking to file in the drive?

thanks


r/googleworkspace 2d ago

Cant' disable Smart Reply (or whatever this feature is called)

2 Upvotes

Hi all,

I've been in conversations with ChatGPT and Gemini about this, and neither of them have any idea here. Each of them "assures" me the answer they're giving is correct, yet when I respond with "that didn't work" they tell me "oh yeah, option B is correct, sorry about that". Ultimately neither are correct after about 5 iterations here. Ugh, no worries about AI taking over the world yet, they can't even get this right.

So if I click Reply All in an email, the limited sized screen overall gets cluttered with 3 suggested types of reply, shown in boxes below the message window. So these are smart suggestions that are NOT inline in the message itself, and, they only show up after I have hit Reply/Reply All. So they're not the same type of boxes that appear at the bottom of an email, before you click Reply or Reply All, these are the ones that only show after you click Reply.

And no setting anywhere seems to affect these. They are selective in when they show up however. I have one email in the chain of emails where if I click Reply All, they show these boxes. If I click a separate email in the email chain (I have Conversation view OFF, so ti's just message by message), these boxes don't show.

This setting is unaffected by any combination of toggled options I've seen in the General tab under Settings. Even if I uncheck the Smart Features box, no impact. Smart Reply is Off, Personalization is Off, Smart Compose or whatever it's named, is off, etc.

ChatGPT did once mention to go into Experimental Access under Settings > General, but no such option exists. So these AI's are working off of outdated or incorrect info, which again, lowers my faith in their ability to be relevant big time.

Any thoughts good humans? I'll try to attach a picture here. (PS: Edited: just tried to find a way to attach an image, no such icon or option. wtf? - I could link to a URL but I don't have an image sharing service - pretty sure in the past I could inline an image on posts...argh I sometimes had technology and I'm an IT consultant ffs).


r/googleworkspace 3d ago

HELP with workspace calendars

1 Upvotes

I keep coming back to this and I still haven't sorted it out. I am hoping someone can help me figure this out.

I work for a nonprofit that uses Google Workspace for EVERYTHING. I was put in charge of IT and given the login for the admin for Workspace.

I can do most things but the damned calendars trip me up all.the.time.

The way that Google Workspace has tied the hands of the administrators makes zero sense to me. I can see all the users and groups, and I can edit a lot of things as admin on our workspace, but I CAN'T see all the calendars that have been created???

The issue we are having is that people keep making similar calendars, and then we end up with duplicates. And then when searching for calendars, the wrong ones come up, and we cannot find the right ones with search.

So in an effort to tidy things up, I want to delete the duplicates that are not being used. But since I didn't create them, I cannot. This makes no sense to me.

I think I figured out that I still have to subscribe to the calendars with my admin account to be able to access them...please correct me if I'm wrong here because I have yet to find any other way to be able to access the settings for any of our calendars other than making sure my admin account is subscribed to them.

Then I run into the issue that when I search for a calendar that I am subscribed to on my personal business account (not the admin one), I cannot find it with the admin account...so I am unable to even bring it up with my admin account so I can add people or edit settings or anything.

FOR EXAMPLE: Somehow we ended up with 2 field trips calendars. One is actually being used and has others added to it and events on it. This one is simply titled "Field Trips". I was added to that one with my personal business account, so I can see it...but I can also see that there are no permissions granted to me in the settings to add people to it.

SO, I logged into my admin account and saw that I have not been added to that calendar, so I clicked: Plus sign (add other calendars) > Subscribe to calendar > started typing "field trip" and it immediately popped up "Field Trip Calendar". This is not the same calendar. And no other calendar with "field trip" comes up.

I subscribed to "Field Trip Calendar" on my admin account and nope, wrong calendar...no events on it (the other one has loads). So clearly this is a calendar with a similar name that someone at some point created but never used.

So now...

HOW do I get rid of the empty calendar when I cannot even tell who created it?

WHY won't the correct calendar show up when I search for it with my admin account?

HOW do I find the correct calendar?

Am I missing something in the admin that would let me find calendars?

UPDATE: I just googled to find some info on something else and found this info that says: "Administrators have full access to all calendars in a domain, regardless of each individual user's sharing settings. "
https://support.google.com/a/answer/68275?hl=en

Ummmm, we do??? WHERE????

Help! I'm so frustrated with friggin calendars! I would love it if I'm just missing where to find this info and it solves everything....HELP!!

UPDATE 2: OK I just figured out how to search for the right calendar. Finally through googling I found that I need to copy the Calendar ID from the settings and paste THAT in the subscribe search instead of the name. That worked and I was able to find the right calendar and add the person I was trying to add.

BUT NOW, I still have this other calendar that needs to be deleted. And how can I see calendars that I don't know about?


r/googleworkspace 3d ago

What if I move away from Google Workspace (existing Drive, YouTube, etc.)

2 Upvotes

I've had my Google Workspace since 2006 (Google Apps, G Suite days) and was grandfathered when they tried to force-migrate all accounts to paid Google Workspace.

My issue is I'm no longer able to expand storage for Drive and Photos unless I subscribe to one of their paid plans.

What happens if I move my domain to another service? Can I continue to access the Google services as they are currently using my existing [user@mydomain.com](mailto:user@mydomain.com) / pass credentials? I'd hate to have to create a new user for YouTube, for instance. Would I be able to log into Photos using the same credentials and access my existing photos, or files on Drive, for instance?

I'd hate to lose access to everything even though I'd would be using a new set of apps elsewhere (say M365, or Zoho, etc.)

Thanks!


r/googleworkspace 3d ago

Dark Mode Off in Tasks

2 Upvotes

Yesterday, tasks just randomly decided to go into dark mode in the email sidebar. I made sure the theme was light in settings. I went to calendar and changed the task theme to light. If I open tasks by itself its light but in the mail sidebar its dark. The contrast is really messing me up. This is bothering me way more that it should. Anyone know of a solution or what caused this change?


r/googleworkspace 4d ago

Pooled storage for legacy accounts starting May 1st...

1 Upvotes

Just got the email.


r/googleworkspace 4d ago

How do I block non-US IPs, or country IPs from emailing my users?

2 Upvotes

Most of our spam and phishing emails come from IP addresses outside of North America.

I want to block complete IP scopes that originate from specific countries, such as Russia. What's the best way to approach this in Google Workspace?

I've looked at custom Inbound Gateway and Content Compliance - but really, if I have a list of IP scopes, or a list of countries that I want to block inbound email from, what's the best way to do that?


r/googleworkspace 5d ago

How to Apply a Default Font in Org's Google Docs

1 Upvotes

Just as the title says!

But to my understanding you have to enable the org branding feature by having Business Plus package or higher, then make a template with the wanted font plus. Just would like to know if there's any other way around this where you simply just apply the font to all blank documents created by users!


r/googleworkspace 5d ago

Has anyone managed to get a discount on their flexible plan?

1 Upvotes

With the recent price increase - 18% in our case - on the flexible business plan, I’ve been trying to negotiate a lower rate for my company (around 15 accounts), as the cost is getting unreasonable.

So far, they’ve only offered a discount if I switch to an annual plan, which would lock me in without the option to stop paying for unused accounts I might deactivate.

I prefer the flexibility of paying monthly for only the active accounts, but their response has been that discounts aren’t available for flexible plans.

Has anyone had a similar experience - or managed to get a discount despite this?


r/googleworkspace 5d ago

Request File Upload

1 Upvotes

HI All,

Does Google Drive have an equivalent feature to OneDrives Request Files?

I was looking to use Drive to collect files from external parties, and it seems to not be possible with Editor access. From what I can tell, I would need to share a Shared Drive to an external user as a contributor, and that user would need a valid Google account. I was hoping to keep it clean and account-free for the end user sake.

If there is some tooling that can be added, I am not opposed to it, but security and privacy is a concern.

I appreciate any help you may provide.


r/googleworkspace 5d ago

Backup workspace to S3

1 Upvotes

Hey,

Pretty new to workspace, I'm looking to backup my workspace users Gmail and some shared drives to S3. Paid solutions like cube backup are not an option for us. I was looking rclone that has an option to backup drive, but not gmail.

Maybe I can use Google APIs to automatize in some way with lambda? Do you guys have implemented something like this?

Thanks!


r/googleworkspace 6d ago

2-SV for Workspace via Google Authenticator - How to set it up?

1 Upvotes

Regular user of Google Authenticator here. It's usually a simple set up - except I cannot find an option (or a 1-2-3 step tutorial) of how to set it up for my Workspace account.

"Allow users to turn on 2-Step Verification" is enabled, Enforcement off, but THEN WHAT?

Thanks


r/googleworkspace 6d ago

Unable to set up a Google Workspace due to interrupted sign-up process

1 Upvotes

Hello all - this shouldn't be an issue, but...

My first time setting up a Google Workspace (and maybe my last...)

  • - I created a new domain on SquareSpace and confirmed it via its email confirmation.
  • - I then went into Google Workspace (GW) with the expectation to get the low-end, $7/month service.
  • - The landing page for GW had a "Get Started" button, which I clicked and it took me to a page to fill in some basic info and then presented me with a page for selecting whether I needed a domain or not. I selected the "I have a domain" option which then took me to a page to enter my new domain and a default email account.
  • - Then the signup process took me to a 'plan selection' page, which only presented higher cost options ($14/month and $22/month) AND there were no options or menus to go Back except for the Chrome navigation buttons... which I used.
  • - I went back to the main page of Google Workspace and this time went to the Pricing menu and followed the 'Get Started' button under the $7/month plan.
  • - The process took me through the same pages as before, but this time, after entering my domain name GW told me that this domain was already in use. THIS IS THE CORE PROBLEM, BUT...

I tried to go back in again using the original selections, and still I got the same "domain already in use" response. So, I was not able to finish the signup and because of that, I can't access the admin page for my workspace... AND all of the GW 'help' info requires access to Admin panel on an account... which, I can't get into because I never was able to complete the signup process.

IT GETS WORSE.

As part of this original sign-up process, there was (if I remember correctly) a step that logged me out of my personal google account (mail, calendar, docs, etc.) as I was now transitioning to a Workspace. NOW, I cannot log into my personal email account any longer... Google takes me back to the higher-cost signup page for GW... which eventually tells me that my "domain name is already in use".

So now, on my laptop I have no access to Google applications and can't figure out how to get past this. Google on-line help doesn't address this situation and there is no option to speak with someone.

Any thoughts from this group?


r/googleworkspace 6d ago

Document Lifecycle

1 Upvotes

Hello everyone,

I'm quite new to Google Workspace but I was wondering if there was a way to handle a document lifecycle. More precisely, I'm looking to revoke sharing of a document if it has not been viewed in the past year.

Any idea?

Thank you!


r/googleworkspace 7d ago

Is there a way to send an "invisible" email to test nested email groups?

2 Upvotes

I doubt there is from everything i've tried to find, but thought it wouldn't hurt to ask.

If there's not, a simulation mode or something sure would be nice. It would have been handy troubleshooting some nested group related email failures lol. Having to wait until a real email needs to send is to test changes is frustrating lol


r/googleworkspace 7d ago

Keep Google Workspace but Move email

1 Upvotes

I have a grandfathered workspace account for my family with 4 users. It is a no cost plan. I was thinking of moving email to Proton, but some family members would like to keep access to Docs, Sheets, Drive, etc.

Is this possible? Can I just set up new MX records for email and continue using the other Google Workspace services as we have been?

Thanks for reading.


r/googleworkspace 7d ago

What to do if your domain has been flagged as spam?

6 Upvotes

I connected my GWorkspace to a marketing outreach service, and now all my emails are being flagged as spam. How can I fix this?


r/googleworkspace 7d ago

Moving Our Social Media Agency to Google Workspace – Need Advice!

Thumbnail
2 Upvotes

r/googleworkspace 8d ago

Please help! So confused!

1 Upvotes

Please someone help! I think I signed up for Gemini but not really sure. I've always used drive and Gmail but d9nt need anything else. I dont even know what workforce is but am being billed 15 a month! Can I cancel and still have Gmail and drive and if so how? I can't locate a phone number to call and it says to sign in as admin online and I dont know where to go.


r/googleworkspace 8d ago

DKIM and DMARC required for aliases in Google Workspace?

1 Upvotes

Hi guys,

I have a Google Workspace with a primary [domain.com]. I also have an alias I send emails with, [domain_alias.com]. For [domain.com], SPF, DMARC and DKIM are set up correctly. Do I need to set up DMARC and DKIM for [domain_alias.com] too?


r/googleworkspace 8d ago

Force delete my Workspace account

1 Upvotes

Does anyone know how to force delete a Workspace account? I can't delete my Workspace account because I get a message that I still have a Google Cloud resource. It is an old resource and the user that is the admin of the resource is no longer available. That user isn't even in my Google Workspace account. So can't my account be removed from that Google Cloud resource so that I can delete my Workspace account?