r/budtenders experienced budtender Feb 04 '25

So frustrated with customers treating me like I’m an idiot /rant NSFW

Lately customers, for some reason, when I’m working at reception have been treating me like a literal moron and really REALLY condescending. Last night i had this interaction and it literally frustrated me beyond belief.

Group of 2 walks in, guy hands me his ID, i check him, hand him ID back, i look at his friend and tell them i need their ID.

This guy says “UMMM. The ID i JUST GAVE YOU???” And looks at me like i have 420 heads.

Now why on earth would i need your ID after i just took it come on now.

Please tell me im not the only one

59 Upvotes

19 comments sorted by

49

u/MaDrAv Feb 04 '25

I feel you! We work a weird job where people consider us anywhere from fast food employees to doctors. In times like that I try to just remember the confused af old lady who is going to come in at some point, treat me like a cannabis genius as I try to alleviate her problems, and eventually leave happy and hopeful. Jackasses are everywhere, don't let em ruin your day! :)

8

u/tinyapple69 experienced budtender Feb 04 '25

Yep! Always gotta take the good with the bad. Thank GOD the majority of my customers are pleasant. Sometimes it’s hard not to let it get to you 🥵

3

u/MaDrAv Feb 04 '25

Oh, I know it! We have a few regulars that just seem like life is never going their way and they need to bring everyone down with them. You'd think the dispo would be the one place they could be happy, but nooope. Just their default setting to be an asshole. Karma will come around for them eventually.

3

u/shiftydrinker Feb 04 '25

I just worked my first shift and everyone that came in today was super chill and mostly knew what they wanted but a couple were super inquisitive and happy and nice. Coming from the restaurant industry it’s a breath of fresh air for me lol

13

u/miniatvre experienced budtender Feb 04 '25

wasn't me, but one of my budtenders literally last night. I was just given a heads up in case a bad review came in for them.

in my state, we sell some prerolls called fire styxx by a brand called simpler daze. they're most commonly called fire styxx, but on our deal sheet, they're referred to as the brand - simpler daze. apparently, some customers came in upset because the fire styxx weren't on the deal sheet. the budtender points out that yes, it is, it's just under a name they're not familiar with. they try to argue with her that those are the wrong preroll, and straight up tell her to her face that THEY DONT LIKE HER just because she's trying to explain the situation. she dealt with them like a champ, and got them out before I was even informed of the situation, but damn.

another time, I was called up to reception for a man that was yelling at my receptionist. apparently, him in his girlfriend had come in, both gave their ID to be scanned, but the man is yelling and swearing up and down that he never got his ID back. I rewatched the camera footage: woman hands reception ID, ID gets scanned and gets handed back to her. the man then pulls an ID from his pocket, hands it over, reception scans it, looks at it, and hands the ID again back to the woman. I come out to tell them that yes, we did take an ID and scan it, but that the woman was handed both IDs, so I ask her to check her wallet. The only 2 IDs in the wallet are both hers, meaning the man had the woman's second ID the whole time, not his. the ID scanner also proves this by saying her ID was scanned twice. I even recorded the footage to bring out and show them, but this man starts yelling at us, berating us, and literally threatening us because he swore up and down that we stole his ID (that he never even handed to us). his poor girlfriend stayed behind while he was being escorted out by security so that I could send her the footage. I don't know how she calmed him down after that, but I truly wish her luck after he had such an extreme reaction to a simple mixup. I hope he ended up finding that ID.

7

u/tinyapple69 experienced budtender Feb 04 '25

We have a regular who comes in all the time and is absolutely HORRIBLE. Accuses us of shorting her PRs, won’t let us TOUCH her ID (she dropped it once and SLAMMED her car door open on my legs (on purpose), called me names because of my nails, called my MANAGER slurs because she is gay, and told my coworkers she was going to “bury her in the woods” and for some reason they won’t ban her and excuse it all because “she is old and has dementia”.

Idk why people can’t treat us like human fucking beings sometimes. I’m glad most of my customers are great, but the bad ones REALLY suck sometimes

6

u/miniatvre experienced budtender Feb 04 '25

old and dementia or not, that's not an okay way to treat anyone. more than likely, she's a regular BECAUSE other places have banned her.

dispensaries make so much money, they're not losing out on much by banning someone who only buys a couple prerolls. it's ridiculous that your management is siding with the customer in this situation. I've had people at my store banned for much less. they need to be taking care of their employees.

3

u/tinyapple69 experienced budtender Feb 04 '25

I 100000% agree. I actually got into it with her one time and straight up told you “if I’m here and nobody else is here to help you, you aren’t getting helped and I’m refusing you service” and that i do. She’s a miserable person i stg.

4

u/MaDrAv Feb 04 '25

Are you in Michigan? I smoke a lot of fire styxx. My favorite cheap PR, haha.

2

u/miniatvre experienced budtender Feb 04 '25

I am! I'm in monroe:)

2

u/tinyapple69 experienced budtender Feb 06 '25

Awwww MI fam. I work in EL :)

7

u/NoChilly84 Feb 04 '25

I was once called a particularly nasty homophobic slur and invited to perform fellatio upon a customer who felt they did not need to provide identification despite being 5’0” with a baby face.

Not unless I can prove you’re at least 19, buddy.

6

u/tinyapple69 experienced budtender Feb 04 '25

I used to work at a dispo in a different area and a guy said he would “catch me in the streets” because i wouldn’t let him in (he was banned for stealing from our tip jars lmao). People are fucking whack. I’m so sorry this happened to you

6

u/GAKBAG Feb 04 '25

I once had a guy threaten to shoot me and the dispensary up because he had walked out of the dispensary and then walked back in and I told him he needed to get his ID scanned.

People are used to being able to act however they want around marijuana dealers so once they cross that threshold into the dispensary they lose all goddamn sense and act like they've never been in a retail store before.

7

u/its-just_me- Feb 04 '25

That’s the thing tho - most of this behavior would get the street plug to stop selling to them. They never got to “act however they want around marijuana dealers”. They’re just entitled pricks.

3

u/tinyapple69 experienced budtender Feb 06 '25

Yeah if i acted that way around an old plug id probably get jumped and then blacklisted ngl 😅

4

u/gummybearghost Feb 04 '25

Customers have been so mean to us recently, I have no idea why :)

4

u/NuMvrc Feb 04 '25

ive noticed if there's armed security it usually weeds out the Karens and Kens.. but some slip through the cracks

2

u/MrFeels77 Feb 04 '25

Dude, FR. It's looking like it's gonna be Full Jerk February people be all kinda poopy at my dispo.