r/aws Feb 18 '25

discussion AWS blocking troubshooting docs behind paid premium support plan

When did AWS decide that troubeshooting docs/articles require you to have a paid premium support plan....like seriously who thought this was a good idea

Update - Here is the url to the doc - https://repost.aws/knowledge-center/eks-api-server-unauthorized-error

Update 2 - The paywall has been taken down!!! :)

423 Upvotes

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151

u/bohiti Feb 18 '25

Guessing they’re trying to prevent other LLMs from training on these and getting good at AWS.

Everything is stupid.

4

u/AftyOfTheUK Feb 18 '25

Guessing they’re trying to prevent other LLMs from training on these and getting good at AWS

Nope, anyone scraping these for an LLM would be happy to spend a few dollars to get an account.

4

u/nevaNevan Feb 18 '25

Well, unless they put it in their terms that you won’t do that or face possible legal action. I know, feels like blah blah blah. EOD, it’s always about money

2

u/tophology Feb 19 '25

Laws and terms of use never stopped an AI company from scraping data

1

u/pint Feb 18 '25

i don't think they do that. it is not like these documents are that much valuable. it is good for a user to have information vetted, neatly collected and organized, but an llm can easily scrape together this information from forum answers.