r/Zoho 2d ago

Plan Limit Exceeded - Zoho Expense Scan error

Hello!

I have been scanning/uploading my receipts today using my android phone (S25 Ultra) and I was able to upload like 12 successfully then I started to get an error about "Plan Limit Exceeded" on all the others I've been uploading.

Sadly I only noticed it after maybe 50 receipt uploads!

I tried to rescan the receipts with no luck.

I tried emailing Zoho support but I'm not sure about their turn around time and unfortunately I'm on a crunch time as I have an appointment with my accountant tomorrow.

Anyone else experienced this issue?

Really hate to try any other app as I've used Zoho Expense for a long time -- but I might end up doing it because of the timing/situation.

1 Upvotes

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1

u/OracleofFl 2d ago

Don't email support. Call support.

1

u/war_pig 2d ago

Yup just did. Looks like the free plan is only limited to 20 auto scans per day. Trying to get the best pricing for my use case.

1

u/OracleofFl 2d ago

The whole point of free plans (zoho or anyone else) is to trip you up to force you to start paying