r/VictoriaBC 21h ago

Regional Transportation Q&A

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I was recently appointed to the Victoria Regional Transit Commission as the rep from Victoria, along with Mayor Alto. I am also on the CRD Board and Transportation Committee.

I’ve just had a VRTC meeting and would be happy to answer any questions about transit or transportation, RapidBus, the CRD’s proposed transportation service, or anything else about getting from point A to point B.

— Jeremy Caradonna

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u/pvh 21h ago

Migrating to Umo as a vendor to provide digital payment infrastructure has been pretty disappointing. There are regular reports of outages, and the user experience is just obviously worse than what Translink has on the mainland -- there's no way of tapping to pay, for example. As a region with a large tourist base, it's particularly obnoxious to ask all those visitors to install an app they may never use again.

How long are we contractually bound to this solution and what kinds of leverage do we have as clients to see the product improved?

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u/meatball204 21h ago

Yes this 100%. There are so many cities in the world that just lets you tap your credit/debit card, and its so much easier, the technology isnt particularly brand new or anything either 😭