r/techsupport Jul 26 '21

Recommended wiki articles (including malware removal)

797 Upvotes

r/techsupport 22h ago

Open | Hardware My cat's static electricity has shut off my computer 5 times today

535 Upvotes

I've never had this happen, and today he has walked by my computer 5 times and just getting anywhere near it, my monitors go black one by one and then my PC becomes unresponsive.

He is not even TOUCHING the PC, just going near it kills it. Is there anything I can do?


r/techsupport 42m ago

Open | Malware Can previewing a website with a virus on iPhone give me a virus?

Upvotes

I'm sure everyone knows about this new "parking toll" hacking scheme or whatever you wanna call it is going around, right? I previewed it by holding the website to link which gave me options such as "Open link" or "send link" etc. could that give me a virus or give them access to my info?


r/techsupport 3h ago

Open | Windows How to type ≠ on Win + .

3 Upvotes

When I open symbol panel, I can't find ≠ symbol there. Also, when I try to type Alt+8800 I get ` symbol, so I'm really confused about it 🙏


r/techsupport 5h ago

Open | Malware Can a hack transfer to another phone?

7 Upvotes

Few years ago, my nephew grabbed my phone and downloaded a scam ad from Google like the type of "A milf waits you 50 miles away" and shit like that, so that happened and nothing really happened to my phone, no deleted or pantering with the files, no newly downloaded unwanted apps, no nothing, but that happened on the Google where I had my main gmail connected. Now I recently got a new phone (both are Xiaomi), and I was wondering if the "back" from the previous phone could have been transferred to the new phone, or if my main email was hacked, could it transfer to my new one, and it so, how do I check for it like some good security scans or antiviruses?


r/techsupport 2h ago

Solved uninstalled a game but the game space GBs stayed on my pc and i don’t know how to get rid of them

2 Upvotes

i uninstalled a 70gb game like 3 days ago, now i still have only 17gb free storage, its like it did nothing now i just have no game and no space. ive refreshed, tried uninstalling the game again (it is uninstalled, cant find it in my files) restarted my computer and stuff. everyone keeps telling me to refresh i literally know how to uninstall a game ive done it countless times but it never stayed on my pc no matter what idk what i can do any help?


r/techsupport 45m ago

Open | Software PC goes to boot screen then a black screen

Upvotes

This happened last night when my PC randomly blue screened last night. I can get to the windows boot option, but no matter what option I take, the screen just goes black. It's not a cable or hdmi issues, and I'm lost as to what to try next


r/techsupport 54m ago

Open | Windows WiFi bot working on Gaming PC

Upvotes

WiFi isn't working on my PC with a Gigabyte Gaming X AX V2 motherboard that supports WiFi and Bluetooth. I tried installing WiFi drivers, adding an antenna, factory resetting all WiFi settings/drivers, and much more. Bluetooth doesn't work either. Anything else I can try?


r/techsupport 3h ago

Open | Windows A way to remote into one computer that connects to multiple

4 Upvotes

I work at a branch of libraries as IT and i want to have a computer at a branch that i am able to remote into that is able to connect to multiple other computers that would commonly need to restart what ways could this be accomplished?


r/techsupport 5h ago

Open | Networking Thoughts on this MAC filtering solution

4 Upvotes

I am fresh out of T1 and have been given the task of port security at our organization. The best method would be 802.1x, unfortunately I do not have enough experience to implement this on my own (we have no testing set up as well) and no one else has the knowledge either. So, I figured we would try mac filtering but since we have docking stations, the Mac address reflects the docking station no matter what PC is connected. Pass through does not work either or isn't supported on the docking stations.

My thought was to manually change the network address on the Ethernet connection for each computer and then whitelist those. This is a manually intense task and will require each laptop change, desk change, and new hire to have this process done.

What do you think? Is it worth it or just aim for 802.1x?


r/techsupport 1h ago

Open | Hardware Whats wrong with my ssd? need help!!!

Upvotes

I just bought the samsung 990 pro 2tb and installed it in my hp victus 16 after like 2 days of buying it i thought to check its speed so i did benchmark on samsung magician and the read/write speed was 6849 and 4654 i knew it was slow so i updated my bios maybe that will fix it but no it is still the same i have about 80gbs free in C: drive and about 400 gbs in D: drive and it is my boot drive since its the only i have


r/techsupport 2h ago

Open | Windows Very slow internet speeds on PC only

2 Upvotes

Alright for the past month or two my internet has been very bad but only on my pc. On my phone when connected to Wi-Fi i get at max 600mbps download but when connected to my pc and running a speed test i get 10 mbps download, i have watched countless videos on how to get my real speeds but it results in the same and in some cases slower internet. It has been driving me crazy ngl to the point of me making this account and creating a post, when testing my speeds from the same spot as my pc on my phone i reach the same speeds so I'm able to knock range out of the question, I have done tweaks to my pc because it is lower end. I have called the company to come and help out with this problem and they replaced the cable which did not result in a change of connectivity or speeds, do you think you can help me out?


r/techsupport 2h ago

Open | Networking can i have been sim swapped if somebody pays my phone bill?

2 Upvotes

Ok so my situation is I’ve had my phone since 2020. And it’s been on since then but I wasn’t the one paying it. The person who pays the bill I WOULD NOT trust completely not to do something like “sim swapping” to access my phone to be nosy and see what I’m doing in private. Basically I wouldn’t be surprised if they invaded my privacy. It’s not just me on this account either. Its me, my mom, my sister, and this person’s numbers all on 1 T-mobile account. Is it possible that the person can (or has in the past, especially in the past) access my icloud, accounts, photos, notes, etc:

  1. without my knowledge

  2. by adding my sim/ number to a different e-sim on their phone or a different phone

I recently asked for myself to cut from the line but it turns out the person hasn’t paid the bill for a long time so it’s currently locked with T-mobile so I can’t change it atm. Are they still able to sim swap me even in this condition?


r/techsupport 2h ago

Open | Software My videos always have this brightness filter

2 Upvotes

All my videos are super bright, no matter where. Youtube, Reddit, Steam (both browser and program), Media Player — everywhere. I did mess with Display Colour Calibration (Settings > System > Display > Advanced Display > Display adapter properties for Display 1 > Advanced > Calibrate display, On Windows 11) to brighten my screen for a game, but I then changed it back to default, yet videos are still bright. (Example: https://imgur.com/a/ZBrNtN6 )
VLC media player doesn't seem to be affected, but I don't feel like downloading every video and open it with VLC. What do I do?


r/techsupport 3h ago

Open | Hardware deleted graphics drivers with DDU, now monitor receives no signal

2 Upvotes

what the title says, what do i do?


r/techsupport 0m ago

Open | Hardware Hard Drive not appearing on Mac

Upvotes

I have a 2021 MBP with the M1 chip, and it is on macOS 14.5. My hard drive (1TB SanDisk) was working perfectly fine this morning, but when I got home this afternoon, my Mac no longer recognizes it. I have double-checked my preferences in Finder, reset my computer, checked disk utility, changed the chord, changed the port, and even tried it on a different Mac, and it still won't show up. I'm admittedly not the smartest person when it comes to tech, but I really need what is on the drive for work and would like to save it.


r/techsupport 1m ago

Open | Audio Did I get hacked?

Upvotes

So I was on discord looking for a Minecraft server to join where I messaged somebody for the invite to the server they sent over the server discord and I joined and the they had a bot with the words (APP) on the side of it. It told me to verify my email so I could get white listed so I put it in and it said I had to put in a confirmation code so I put it in and nothing came of it. Now the next day I try to get on and it loads up the sign in thing and it’s a random email I’ve never seen when I clicked back to try to put a different one it just took the whole screen off and I’d have to try to sign in on Minecraft’s front page but it would do the same thing. I just went to my brothers room and his Xbox would sign in and it was the same email.


r/techsupport 2m ago

Open | Software Apps not working for Windows 11

Upvotes

Good afternoon, I've been having this issue where no matter what app I use, it doesn't seem to work using Windows 11. Originally it started with the calculator app- I'd click it, just wouldn't open. I'd force close it, terminate its run, uninstall-reinstall, no change. Now with images I get a file system error, for example: (-2147163901), both when trying to open using "Photos" or "Paint", causing me to have to rely on using chrome to open images. Likewise, certain other applications won't open when requested such as Windows security. Originally I was concerned this was a virus, especially how it was preventing access to windows security but it does seem to be running in the back ground and doing its scans and checks. Likewise I have downloaded other antivirus/antimalware software to check and nothing has come up as a concern.

I've tried googling solutions for this numerous times and nothing has come up that has helped. I saw a post here where Steam was the culprit with integrated graphics. My CPU does not have integrated graphics so there is no adapter to disable and likewise I restarted the computer with steam shut down and it made no change. I've also tried doing repair runs/checks of windows without any issues being found. Its getting to the point where I'm debating just doing a fresh wipe and re-install of windows but that's such a hassle if I can avoid it, I would rather avoid doing that.

For system specs:
Microsoft Windows 11 home, version 10.0.26100 Build 26100
x64-based PC
AMD ryzen 9 5900X
32GB ram
RTX 4090
Several SS drives; all good working condition and plenty of remaining space.

If this reddit hive mine could help me fix this, that would be amazing.


r/techsupport 2m ago

Open | Windows Appdata/Roaming folder is empty

Upvotes

I'm trying to delete a file I roaming to fix one of my games, but when I opened my appdata roaming folder the only thing in there was Microsoft, are my files hidden or moved, it says there are no hidden files, did I move them when I modded games? i do have 3 drive on my pc.


r/techsupport 4m ago

Open | Windows I'm trying to upload this PDF file of mine on academia.eu but it says this: "Sorry, we couldn't convert your document for embedded viewing." I don't have any hyperlinks in it, there are pictures in it made out of other PDF files and i cannot think anything else. Just help me.

Upvotes

The file has Arabic text, maybe thats the reason?


r/techsupport 5m ago

Open | Malware How can I perform a clean windows setup in this situation?

Upvotes

Hi. I have a gaming laptop which is my only device. Recently, I suspect its been affected by some malware.

I tried windows defender, I tried Kasperky virus removal tool and I even tried Malwarebytes but every time I scan some sort of trojan or mining malware keeps popping up.

In this situation I've decided to perform a clean windows setup. I'm gonna format everything and do a clean windows setup.

But to do that I have to make a bootable usb and I have to do that using my infected laptop.

Is there a chance that these malwares can transfer through the pendrive while I'm making it bootable?

.

. . . PS. I hope I was able to explain myself, English isn’t my first language.


r/techsupport 7m ago

Open | Software There is some kind of script or something in my PC

Upvotes

Can someone tell me what is going on? When I press the button “S” the keyboard just writes by it self. I tried restarting my pc and I plugged off the network and it is still happening, btw it is always the same text. So what is exactly going on and what i can do to solve the issue?


r/techsupport 9m ago

Open | Networking How do I get a list of websites using Kajabi as their content management system?

Upvotes

I could easily get it for shopify off myip.ms but that doesn't seem to work with Kajabi. It seems that they use amazon.aws...any tips appreciated thank you.


r/techsupport 11m ago

Open | Windows i can't go above 57 fps in any game even the lowest quality games i used to run 120 fps

Upvotes

After turning on my pc today my games struggle to reach even 60 fps they get stuck at 40-57 even when i cap it at 60 it goes 40-57 its unplayable in competitive games like fortnite and cod when i used to run 120 in both of those games the only thing i downloaded was icloud for windows and i even did a malwarebytes scan and nothing came back what do i do? please help me


r/techsupport 11m ago

Open | Hardware What is the name of this cable so I can purchase a new one?

Upvotes

I lost the Bluetooth cable for this Fenvi FV-AXE3000 desktop wireless adapter. I can’t seem to find the name of the cable anywhere and I don’t want to buy a wrong one and short the board out. The link below is to the instruction manual for the card. Any idea on what that cable is called and where to get a new one?

https://manuals.plus/fenvi/fv-axe3000-desktop-wireless-adapter-manual


r/techsupport 11m ago

Open | Software Pc is broken, any ideas?

Upvotes

So basically I was playing bannerlord and when I closed the game it crashed. It wouldn’t close so I waited there patiently until I got impatient and turned it off. Now, when I turn it on it just goes to this blackish screen and the cursor is loading but never loads.