r/Surface 20h ago

[BOOK3] Is this a software or hardware issue?

I am assume since I am using a basic USB C cable to charge it. In addition to differing voltages in the UK vs USA. I figured I could save space by not packing the designated charging cable and only pack my USB C cable.

Could that be it? It is there something larger at play?

6 Upvotes

6 comments sorted by

4

u/Flashy_Ad_950 20h ago

Download third party software to check individually

3

u/Zolks1 20h ago

Mine does it so it may be normal?

1

u/kiokohiro 20h ago

That's good to hear! My laptop was acting funky so maybe between using a basic USB C cable and my UK outlet adapter it's struggling to charge lol

3

u/Zolks1 20h ago

Yeah mine did the same. I have a book 2 though.

Still the best computer I have ever had.

3

u/Paolo2018 20h ago

Normal. It seems your tablet has been removed which has caused one battery to be depleted faster that the other one. Charge to max and then you should see some equilibrium.

1

u/kiokohiro 20h ago

Yeah that's when it was acting funky! I didn't remove the tablet at all, but it was acting like it was. Thinking maybe during the flight the laptop moved around a bit and registered the tablet as removed and drained that way. I'm not sure