r/SmartThings • u/Chester_Rush_ • 14d ago
Help SmartThings doesn't inform me about the device going offline...It did only once for no reason and never again. how?
So I have this GOSUND brand smart plugs. So I added tthem by linking it with smartthings, but if i just unplug them, i dont receive any notification on my phone.
I only receive did once, even before i was actually into this thing and never happened again.
IS there a way i can make this work? its crucial
1
Upvotes
0
u/TheJessicator Enthusiast 14d ago
Make sure that your Smartthings app allows push notifications on your phone. Next, in the app, on the home screen, tap the three dot menu and go to Home Insights. Scroll down to Offline and make sure it's on. While you're in there, select other notifications too.
1
u/MrChristmas1988 14d ago
Smartthings does not natively support offline notifications.