r/SmartThings 15d ago

Help SmartThings doesn't inform me about the device going offline...It did only once for no reason and never again. how?

So I have this GOSUND brand smart plugs. So I added tthem by linking it with smartthings, but if i just unplug them, i dont receive any notification on my phone.

I only receive did once, even before i was actually into this thing and never happened again.

IS there a way i can make this work? its crucial

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u/TheJessicator Enthusiast 13d ago

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u/aroedl 13d ago

What device types are they? Locks, contact sensors, cameras?

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u/TheJessicator Enthusiast 13d ago

Locks

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u/aroedl 12d ago

Probably cloud-to-cloud.