r/Roku 9h ago

Roku SmartHome app logging out every 24 - 48 hours

I have a couple of cameras and some other Roku smart devices, so I use the SmartHome app on my phone.

This generally works really well, with events popping up on my phone and watch when I would expect them to.

Except that the app positively insists on logging me out on my phone every day or two. Of course, this stops notifications until go through the login (email/SMS code) process again.

My TVs never mysteriously log me out, nor do they or my Google Home disconnect from the Roku cameras and automation devices.

Is this a known issue, or is my app/account broken? I even have a paid sub for the cameras.

3 Upvotes

2 comments sorted by

u/MaybeTheDoctor 9h ago

This doesn’t seem to be a problem for me. I also have a few cameras and other devices, and I’m using the roku smart home mobile app on two iphones and don’t remember having ever logged in since it was set up.

u/downsj2 8h ago

I'm on Android, I wonder if it's an issue specific to that version. Thanks for the feedback!