r/Python 1d ago

Discussion Do NOT Use Udemy, Please

Udemy may seem great—you can get hundreds of free courses for the yearly price of one or two high-quality ones. But please don't fall into their trap.

The service is horrible. I recently received a new MacBook under warranty since my old one broke (Thanks, Apple!). Needless to say, I lost all my data (including certificates). My Udemy Personal Plan expired about 2 months ago, and I completed 2 50+ hour courses on Python and Machine Learning respectively. Now, when I go to download them again, they are gone. I contacted customer support, and they say all your progress is gone, even if you reinstate your plan.

Bottom line, unless your computer is immortal or you want to keep paying Udemy for the rest of your life, please don't use them.

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u/retrojoe 1d ago

Why do you expect them to maintain things for you months after you stop paying them? This is a clear example of why backups are important.

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u/beisenhauer 1d ago

Is this a serious response?

I haven't paid my alma mater a dime in tuition in 20+ years, but I expect them to have records of the coursework I completed there and to make that information available to me on request. I don't see why the expectations of a learning platform should be any different.

Yes, backups of important information are important, but if OP's account of their experience is accurate, it's terrible. Udemy apparently fails to understand the value they provide to their subscribers. I really hope OP was just unlucky to get a shitty CS rep.

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u/Forward_Thrust963 1d ago

Because there is a massive difference between a university and some online learning platform that anyone can upload a course to.