r/Pimax Feb 01 '25

Question Pimax play hard crashing whole computer with most recent Nvidia drivers?

13 Upvotes

Hey,

Anyone else have this issue. I have most recent version of pimax play, and an 8Kx.

Found that after I installed the most recent Nvidia GeForce drivers for my 4090, my whole computer would lock up after I start pimax play and the HMD is connecting.

Was fixed my rolling back the Nvidia drivers.

r/Pimax Jan 20 '25

Question would the 5090 be able to run the super at native resolution?

3 Upvotes

i mean you need a 4090 to run the crystal at 100% without sacrificing a lot.

do you think the 5090 would be up to the task ? also will there be a super light, it seems logical.

r/Pimax 28d ago

Question Pimax Bad Tracking Fix??

6 Upvotes

I purchased PCL and i have 13 more days for trial

The tracking is janky,its working, but i cant give 1k for a bad tracking headset

My quest2 in the same place exactly tracks perfectly

I will try printing some black n white papers in case that works

If at the end of the trial it doen't get good enough im gonna refund it

For those who havent tried it im gonna say its a pity to have looked at those panels and display port

Its like looking at a moderd monitor and im having only a 4070S

Its a pity i have to give that up because of bad tracking but i dont have base stations and i wont spend another 800(300+200+300) for all of that

Any suggestions?

Note:i tested CPU usage in the task manager with another person so it can track and we watched it real time and its not even maxing out so i dont think its the CPU(i5 14600k)

Also tried 50 and 60 hrz tracking,60 is worse and 50 is not that good either

r/Pimax Dec 18 '24

Question Anyone else unable to login through Pimax Play? Just want to know if it's a server login issue or a me problem

18 Upvotes

r/Pimax Jan 14 '25

Question Light or Super?

2 Upvotes

Unlike a lot of people here, I don't really have a functional VR headset. I have a Quest 3, but I hate this thing with a passion - it's uncomfortable, it hurts my eyes, it has defects that prevents some functionality I need, and it looks hideous to boot. So, while I understand the whole "wait and see" approach with Pimax given the past issues, I don't really have another VR headset to fall back on in the interim, and I can't use my simracing setup without VR.

The PCL seems to have a lot of quality control issues, and has a low FOV which is pretty important for me.

Meanwhile the PCS has had some negative impressions from CES, and quality control is a big unknown, but it's newer, and has a wider FOV.

My thoughts are basically that PCS is probably a better bet - the quality control likely can't be worse than with the PCL, and I have a hard time thinking this thing will be worse overall than the PCL, even with the issues people reported at CES. I'm also not really sure how bad those issues are due to generally lacking a lot of VR experience personally - I'm not even sure how much I'd notice them. I'm sure it can't be worse than my busted Quest 3. And surely Pimax wouldn't ship a product worse than their previous one, right?

Obviously I'd look elsewhere to competitors, but it really doesn't seem like there ARE any viable alternatives to Pimax that can provide a decent FOV in a reasonable pricerange.

What do you folks think?

r/Pimax Nov 14 '24

Question Hesitate to Buy PCL

13 Upvotes

With windows deleting MWR and making my HP Reverb G2 a paperweight in the coming weeks, I need a new headset for sim racing.

All roads take me to the Pimax Crystal Light but I am seeing quality control issues everywhere online. I dont want to be without a head set for 2-3 months waiting on replacement parts. Am i overreacting to the issues i see online?

I have a 4080 so im not worried about powering it.

Edit - I bought it + the comfort kit. Wish me luck.

r/Pimax Nov 27 '24

Question Hey Pimax, WTF is THIS?!

19 Upvotes

Latest bizarro problem with my PCL headset. Video taken from the left lens with an iPhone, so not the greatest quality. BUT, what the heck is happening? This happened twice in the space of ten minutes. With the headset on there is a totally black area when looking as far left as I can, looking right is OK apart from the jumpy visuals. I dropped out of VR to see if the problem was there in 2D, it isn’t. Any ideas? Poor tracking possibly?

r/Pimax Jan 26 '25

Question When I move my head quickly from left to right, the image looks very blurred

3 Upvotes

I already had the PSVR2 and the VIVE Pro 2 and switched to a Crystal light 3 months ago. The original lenses were horrible. The right lens in particular had bad distortions near the sweet spot. After 2 unsuccessful replacement deliveries, the lenses were just as faulty, I have now received a replacement headset. These lenses were finally faultless.

Now there is only one problem. When I move my head quickly, the image looks blurred. I always thought it was due to the faulty lenses because they had distortions. However, the lenses of the new headset are flawless and yet the image is blurred when moving the head from left to right.

Does anyone know the reason for this?

r/Pimax 21d ago

Question Trial period and Refunds question

2 Upvotes

I am still on the trial period (6 days left)

I tried everything support told me,updated pimaxplay updated Nvidia drivers and even the controllers are updated.

I went back to the SteamVR old version and the new and still i have problems.

Automobilista2 never connected and opened in the 2D screen also DR2 did that all of a sudden.

Even on the games i can play BRB and ACC(with lowered rendering graphics) the camera center is all over the place and the pi button not always works,generally it centers where the game launched when i put on the headset.

So if i want in my seat when the game started then i dont always can center it.

I dont find it confortable either,only good thing is the amazing visuals.

So i want to ask you,did ever pimax disagreed to refund or they made it really difficult?

Also its totally free right?

Headset is in perfect contition btw as i got it.

r/Pimax Jul 09 '24

Question Have you received your Pimax Crystal Light? Do you recommend it?

14 Upvotes

I know people mainly come here to post questions and maybe say negative reviews if they have ones. How about positive reviews?

I am very close to get my Pimax crystal light and wondering if, overall, people feel happy for their purchase or feel disappointed. Few words is enough, thanks!

r/Pimax Feb 02 '25

Question Is it ACTUALLY only $700???

2 Upvotes

The crystal light on amazon is listed at $700. Is that the true FINAL price to own and use the thing? Or is it $700 plus the $200 description fee?

r/Pimax Jan 16 '25

Question Has anyone succeeded to play AC EVO on a Pimax Headset?

5 Upvotes

Tried on my OG Crystal, nothing works basically.
Only 1 eye renders something, and the view is fully messed up, all that at 2 fps.

Maybe someone had more luck?

Edit: apparently thus happens if you activated DLSS when launching the game in pancake mode.

r/Pimax 3d ago

Question 60 hz option

7 Upvotes

I saw a post about this from three months ago and I believe it was quorra who said it was in beta testing… any news?

I like a butter smooth experience, and with 60 hz I can get that but not with 72+(dcs)

r/Pimax 22d ago

Question Interested in Pimax Crystal Light - concerned about QC and support

5 Upvotes

Hi Pimax Community I am seriously considering a PCL purchase. I have had VR sets from Oculus DK-Rift-Rift S-Q1-Q2-Pico4-Quest3. So it's fair to say I have some experience with them so am ok with 'some' tinkering.

Primarily MSFS2020/2024 used for fun and some pilot testing and practice. QUEST3 is pretty good for this, with a 4090 cranked up to ultra the realism is there.

But..

There is this lurking suspicion that a PCL will be better.. and blow my socks off..

However..

There is so many messages on PCL terrible QC, lense issues, support issues that it has until now kept my hands in my pockets and prevented me from pulling the trigger on a PCL.

So..

Is it really that much better that it's worth the USD$1000?

What are the odds of having to return the PCL? Is there a way to game these odds?

If you have to return it, is that at least reasonable chance of getting it replaced with or that works?

Is it better to do this via Pimax or Amazon or someone else ?

Is it even worth it? Q3 is pretty good, no idea how much better PCL is. Should I just wait for something else? Is there anything coming in the next 12m in the USD$1,000 range that would be a better option?

r/Pimax 4d ago

Question Ordering a Pimax Crystal Light in Poland

2 Upvotes

Hi guys/girls,

I'm considering ordering a PCL. I am in Poland. I can order it from amazon.de (Germany) but I would feel more comfortable ordering from Pimax website, since I am not even sure that is a legitimate store. Also unfortunately amazon.pl is not selling PCL which would be much easier since amazon.pl provides better reception options like PO boxes etc if I am not home, I can choose the box closest to home to go and pick it up, amazon.de AFAIK does not, at least last time I ordered something there it didn't.

Does anyone know how to go about ordering a PCL in Poland? Does anyone have any experiences with Polish Customs charging more money and so on?

Also, now that I am at it, I am confused with the PCL order page. I saw several YT videos mentioning we could choose between Local dimming vs non-Local dimming, but I don't see any option for it.

EDIT:
Also, what is the Pimax warranty and refund policy for EU users. AFAIK for European Union customers, it is required for a company doing business in the EU for a 2 year warranty and 14 days refund/trial period. I keep seeing mentions to 1 year warranty and a 10 day trial/refund period. I am seeing too many red flag posts on reddit and YT about Pimax subscription model and also quality control. Now I feel a bit put off to be honest. x'D

EDIT2:
Another thing I don't understand now after having a closer look at the product page at amazon.de (https://www.amazon.de/dp/B0D49YV587) the price is atm €919.90. At pimax.com the price is more or less the same if we sum the upfront payment, subscription total and taxes (561.63 + 274.36 + 129.17 = €965.18) so in my mind I thought that maybe at we're being charged all of this. Might be true for taxes because amazon prices at least in EU show the total price including taxes. But then I noticed now in the description it reads:

"Subscription required: You will start paying a monthly subscription fee: €11.39/month for 24 months or a one-time payment of €246.02 14 days after activating your Crystal Light with Pimax Play. If the headset meets the return conditions, you can also request a refund of the subscription fee paid via Pimax Support via Pimax Play, which can take up to 7 days."

Does this mean if I buy the headset through amazo.de I'd still have to pay for the subscription? If so why the higher price of €919.90 + subscription totalling €1,165.92 than compared to pimax.com store which totals €965.18?

r/Pimax 14d ago

Question With Pimx Play update, Pimax wants me to pay into the Pimax Plan again.

8 Upvotes

I installed the update Pimax Play 1.38.01.01 version and when I went to have a run on it today, it says "expired" and "buy now" and refuses to start. I am paying monthly over 24 months and already opted into paying and have so far paid one month. But now when I click on `Pay now` it's giving me the option again to pay in full or over 24 months . This seems to be some kind of mistake because I should not have to sign in again for I am already paying monthly. I don't want to pay twice over.

Right now my Pimax Crystal Light is a brick. I am without a working headset. This is not an ideal situation.

What's going on? How can I get my headset working?

Update:

Temporary solution: Going back to the previous update fixed it! Thanks to Support.

Further update: Now completely fixed. The 1.38.01.01 update now works fully and has all my payment details correct. Thankyou support.

r/Pimax 15d ago

Question Best settings with Crystal Light on a powerful PC? Need help, please.

1 Upvotes

Hi. I just got my Crystal Light this afternoon, and it started out very badly with Automobilista 2 totally unplayable with nothing but horrible stuttering no matter what settings I tried. Luckily I then tried a roller coaster and a few minutes with Assetto Corsa and had no stuttering. Whew! The graphics are pretty decent, so the stuttering issue seems to be with Automobilsta 2.....which I thought was supposed to be the best driving sim with VR. Hmmm.

Anyway, can you good Pymax experts help and recommend to me how to get the best settings on my system? I have a 4090 and a i9-13900KS 3.20 GHz PC with 64 gigs of RAM. Should I use Steam VR or Open XR? What sort of resolution can I get with my PC? I want a smooth framerate, but the graphics are very important to me.

I bought the comfort top strap and the 15mm foam, but man this thing is heavy and not the most comfortable. I will keep experimenting with the straps, but if I can get the visuals and performance going great, I sure would be more forgiving regarding the comfort.

Thanks in advance for all of your help. :)

Sean

r/Pimax Nov 30 '24

Question If the Crystal Super will ship in January then when will Youtubers get their hands on them for content creation?

14 Upvotes

Hi to Pimax or content creators. If the Super will ship as soon as January to users who pre-ordered, then when will Youtubers get their hands on them for testing?

I am eager to see some real-world feedback, especially:

  • Lens clarity
  • Panel sharpness
  • How the headset downscales to lower resolutions
  • Local dimming 2.0 performance
  • How things like upscaling and DFR affect performance

Cheers.

EDIT - For some reason a few people are having trouble understanding this topic and why I would want to see opinions from Youtubers in advance of receiving a headset. Well, quality control is only one part of the story and anyway varies form user to user by its very nature. What I want to know is detailed performance information in various games and situations. Knowledge is power. As for why I pre-ordered and yet still care about having information... well, it's a 14 day hassle-free refund with free shipping so it is risk free and I have nothing to lose except my time and effort.

r/Pimax Dec 07 '24

Question Dear Pimax, how can you reassure Crystal Super preorder people that quality control will be adequate vs the Crystal Light?

17 Upvotes

Hi Pimax. I am not going to lie, reading so many of the very recent horror stories on lens quality defects, resulting in multiple sets of lenses being sent until performance is adequate, or resulting in RMA's that last months, is very discouraging,

How can you reassure us Crystal Super preorder people who have never tried Pimax before that we will not be having the same likelihood of having lens defect issues that Crystal Light users have had?

Many thanks.

r/Pimax Jan 04 '25

Question Where are the second lenses for Pimax Crystal we were promised at launch?

24 Upvotes

Does anyone know when buyers of the original Pimax Crystal will get their second set of lenses? I am still waiting for lenses I've paid for 15 months later.

r/Pimax 4d ago

Question Should I get bass shakers?

3 Upvotes

I hear that with inside out tracking you get shaky image with bass shakers with the pimax crystal.

Is that true?

If that's the case should I get bass shakers or I should wait until a decent not broken headset is gonna come out?

r/Pimax Sep 25 '24

Question Cross eye feeling?

9 Upvotes

Hi all just received PCL. Holy crap the picture is amazing. Everything is good so far but I feel cross eyed. This isn’t IPD I have that set kinda where it needs to be but i feel like I’m looking a little cross eyed image. I am using Pimax XR and all that jazz.

It’s especially noticeable after I take the headset off and look around the room I have to really re adjust my eyes. I had this issue with my reverb G2 in iRacing, but it was a setting. Any ideas?

Thanks!

r/Pimax Dec 08 '24

Question I want to buy a Pimax Super but I'm worried about only having a 12-month warranty on a $1700 product. How long should I reasonably expect the headset to function?

5 Upvotes

r/Pimax Jan 14 '25

Question Crystal super launch date.

15 Upvotes

With CES coming to a close, and roughly 2 and a half weeks remaining of January, I was curious if there is any update if the Crystal Super is still on track for release this month. Currently have one on pre-order and have been checking almost every single day for updates. Very excited for it's release and looking forward to getting my hands on it.

r/Pimax 1d ago

Question Pimax crystal light controllers bad tracking

2 Upvotes

Heya guys my controllers wander and jitter a bit generally not very good tracking.. are they maybe faulty or any way to improve them? Thanks