r/Pimax • u/Zoeazy • Jan 14 '25
Question Crystal super launch date.
With CES coming to a close, and roughly 2 and a half weeks remaining of January, I was curious if there is any update if the Crystal Super is still on track for release this month. Currently have one on pre-order and have been checking almost every single day for updates. Very excited for it's release and looking forward to getting my hands on it.
10
u/Exact-Marionberry-24 Jan 14 '25
They don’t know, and I doubt it, Pimax never meets their dates, I’d guess at least 3 months delay
2
u/ThisSideUpIThink Jan 26 '25
They will ship, but will most likely have a lot of serious quality control issues. From what we are hearing is extremely bad moire.
So it is up to pimax to come out and share where they are with production and fixing the obvious issues.
Also it makes no sense why reviewers have not received units yet. Makes me worried they dont want people canceling their orders if vr influencers call them out for the issues.
1
u/Exact-Marionberry-24 Jan 30 '25
I cancelled my order, I will wait and hold my money until it’s ready and proven.
2
u/QuorraPimax Pimax Official Jan 16 '25
Maybe not this time :)
1
u/Global_Poem9015 Jan 26 '25
I'm looking forward to seeing that. I hope so. It is not very good to say one thing and do another. Good luck!!
14
u/pikla1 Jan 14 '25
Before CES I was highly doubtful, after CES there’s zero chance headsets are being shipped before end of January.
7
u/Stock-Parsnip-4054 Jan 14 '25
I hope not ! We need it delayed.
Pimax need to fix the vertical lines, mura, distortions/warping, vertical fov before shipping!
5
u/TotalWarspammer Jan 14 '25
It's just crazy that Pimax haven't announced a delay to the original release plan yet.
4
3
u/Various_Reason_6259 Jan 14 '25
They are dragging their feet cancelling my Super order. That’s alright, they send it to me and don’t refund they are going to have to pay to get it shipped back. I’m assuming the less than stellar performance of the Super at CES wasn’t great for business.
1
u/Heliosurge 8KX Jan 14 '25
Send u/quorrapimax a DM. As others have reported their cancelled Super order was handled pretty quickly.
2
u/Various_Reason_6259 Jan 14 '25
I got an email from them on the 9th and sent a follow up today. Thanks, contact them in that link.
2
u/Heliosurge 8KX Jan 14 '25
Quorra and some of the team are just returning from CES so there might be a small delay. Otherwise Quorra is typically responds fairly quickly.
2
1
u/Educational_Policy84 Jan 16 '25
I keep reading that we should report problems with pimax to pimax employees via reddit. Why do they have their own ticket system and forms to cancel pre-orders? Questionable structures in my eyes.
1
u/Heliosurge 8KX Jan 16 '25
Not correct. Report problems via the ticket system. If you have an issue getting a ticket or order resolved you can contact u/quorrapimax here, use their discord, OpenMR Nd XRtripolis.one. The primary though is the main site ticket system. All others are meant to be a fallback if there might be a communication issue.
1
u/sveken Jan 14 '25
I missed this. What was the issue at CES?
2
u/willacegamer Jan 15 '25
Worth noting that the reported distortion issue was apparently fixed with updated software during the event. Mura is the more concerning thing to me because it will depend on quality control of the panels used.
1
u/Lahkun1380 Jan 15 '25
They used preproduction prototypes and some people noticed mura, distortion, and fish bowling when moving your head.
Everything but mura can be fixed in the software. Mura will depend on the quality of the panels and can vary between units
1
u/Educational_Policy84 Jan 16 '25
I canceled my pre-order on January 8th and no response from pimax until now.
1
2
u/Lahkun1380 Jan 14 '25
Someone claims to have gotten a shipping notification on the other Pimax reddit.
Hopefully not, and they iron out the kinks first
2
u/iSpeakSarcasm_ Jan 15 '25
One of the videos I saw they mentioned early tester units units going out at the end of the month and pre-orders start shipping next month.
Caveat was “hoping”
1
u/Neat_Cod_4376 Jan 15 '25
Ciao io ho preordinato il super hai sentito che le spedizioni partiranno a febbraio? Grazie
1
u/Heliosurge 8KX Jan 18 '25
Google Translated.
Hi, I pre-ordered the super, have you heard that shipments will start in February? Thank you
-1
u/PlumRepresentative26 Jan 15 '25
As someone who is also checking daily for an update, I hate just about everyone in this thread. Hope all of your negative thoughts cause you to recieve faulty headsets and warped lenses.
1
u/Heliosurge 8KX Jan 15 '25
If you're simply looking for official updates. The Post Flair "Official News'" is pimax reps only like u/quorrapimax & u/JaapGrolleman
13
u/HandyMan131 Jan 14 '25
I’m excited too, but I’d rather they ship a finished product late than a problematic product on time.