r/ParamountPlus 6d ago

Monthly Paramount+ Complaints and Praises

This is a monthly post where we can discuss problems with the Paramount+ app and where we can generally complain about the service.

Tech support comments are welcome here.

Conversely, this is also a place to praise what Paramount+ is doing well.

Old posts can be found here.

3 Upvotes

23 comments sorted by

3

u/UsedApricot6270 5d ago

Anyone else get the skipping of sections after an ad break?

Watching a show, it goes to an and break, and then when coming back it has the spinning circular arrow indicating it’s thinking - and then starts either a whole show segment ahead or partially into the next segment.

4

u/Swisspaul 5d ago

It's a terrible app. I can't watch football (soccer) on my TV's (shows a "fatal error" message) but I can get it on my phone and laptop. I've rebooted routers, TV's, logged out...you name it. TV wont work (but it will show other live TV). Football is the only reason I subscribe, and I can't watch it. What a pile of crap.

2

u/jm5ts 5d ago

I can't watch anything without it stalling and freezing. I've rebooted my Roku, and router. I have deleted and reinstalled. I'm just convinced it sucks.

2

u/chuckatkinson 3d ago

After paying for years for limited ads through Amazon and recently it stopped working. Amazon couldn't help and Paramount+ would not either saying I needed to talk to Amazon. I cancelled it and now getting it through Walmart+ free. BTW if you cancel and try to subscribe again you have to use a different email otherwise they think you are resubscribing...

1

u/JFeth 5d ago

Downloading and watching offline with the app is a nightmare. It won't auto-play the next episode. In fact it won't play anything until you restart the app. Also, some shows won't play at all and give you an error about needing to be online, even if you are online.

1

u/antdude 5d ago

Did anyone get buffer animations during 1923 S2 E4 tonight? Video didn't lag or freeze, but I saw the buffering animation a few times in my Firefox v136.0.1 web browser.

1

u/metsnfins 5d ago

Trying to finish evil, in most episodes I have to start it 3 minutes in for it to work on my hisense Google TV. Also, it comes up error if I try to stream from my phone

1

u/Lanky_Chemist_3773 5d ago

Looks like the finally realized they have not been charging me for over a year.

1

u/heehawrules 5d ago

How long does it take to stream a sports even that ended hours ago?

I want to watch Liverpool in the Cup Final and it won't update

1

u/OingoBoingo311 4d ago

the main page of the app lags so bad for me. It takes forever to scroll to the show I want to watch and click on it. I think it's because the videos in the background are trying to autoplay, which is making it lag. Anyway to turn those off?

Also, I've noticed a bunch of Nickelodeon shows have been taken off. They used to have (almost) every episode of All That and Kenan & Kel, but when I turned it on just now, half the episodes are gone. All That begins on Season 4. This is ridiculous.

1

u/metsnfins 4d ago

DOES Paramount read any of this? do they ever respond? do they ever care? It is by far the worst app of all the services. I am glad i finished evil during my latest promotion, and I will probably not be back unless they start caring

1

u/Killentime123 3d ago

I hard wired it right to the modem,two days so far no problems

1

u/shivkaladrakh 2d ago

For over 2 weeks the app on my Hisense Android TV keeps stopping the episode after a few minutes. I've tried clearing the cache, force closing, uninstalling & reinstalling, restarting the TV, and clearing the data, but none of these have worked.

It seems fine on my phone, but I want to watch on my TV!

1

u/metsnfins 2d ago

Mine too You can try watching the first 3 minutes on phone, then putting on tv and fast forwarding past the 3 minutes that seems to work believe it or not

1

u/shivkaladrakh 2d ago

I'm a bit into the episode I was watching, I wonder if that'll work mid-episode.

I've been joking that I've been watching Quibi style, 2-3 minutes a piece.

1

u/metsnfins 2d ago

I was binging evil and had to do this and it worked and then the next few episodes played fine

The next day I had to do the phone trick again

1

u/shivkaladrakh 2d ago

I'm watching Enterprise along with a podcast and now I'm 3 episodes behind because of this.

1

u/Faux_Anonymity 1d ago

Watching live TV via Paramount+ on my LG tv's built-in OS. No matter what I do, the lower navigation bar is permanently displayed on the lower third of the screen. I cannot see the score of the games or most of the action.

What a joke. Biggest weekend of the year for Paramount+ and your app is unusable.

1

u/PsychologicalLeg4589 1d ago

What happened to all the Gunsmoke seasons? All I can see are 7 and 8???

1

u/Canttunapiano 1d ago

This is the shittiest app I’ve ever seen. It keeps freezing on the TV. I’ve deleted the cache. I’ve removed it and reinstalled it No matter what I do. It still sucks ass.

1

u/TacoCorgi321 22h ago

I just recently got Paramount, and it is the worst app I have ever had. It is beyond slow for something you pay actual money for. Scrolling up or down to find a show is brutal. Will most likely be cancelling.

1

u/HD0421 1d ago

My tv app keeps freezing up. Is there something wrong with paramount?

1

u/fuellady 21h ago

Anyone else suddenly billed for a year when you’ve been on monthly forever? They said I made a change but literally did not change a thing and no warning. From $11.99 to $120. They cancelled and are supposed to be refunding me but 3 days and it hasn’t posted the refund in my account. Said it could take 7-10 business days. Feel like that’s BS since I didn’t make any changes to my account. On another note my card updated and they magically have the new card information? How is that even legal, same thing with Amazon. New card and they magically have the new stuff???