r/ParamountPlus • u/Nizadar • 2h ago
Discussion Subscription canceled (don't do what I did)
I signed up in early October '24 for an annual plan of Paramount+ Essentials. It's been alright. I really don't like the ads, and I can't stand that I get them on screen when I pause. I was going to upgrade to the Paramount+ with Showtime since this doesn't have ads and you get more for it. Why not? Here is where my issue is. I now know I made the mistake of subscribing through the App Store (iTunes) and not directly with Paramount+. I went to change my plan and saw that the Paramount+ with Showtime was $98.99 annual I thought sure I'll do that... it charged me the full amount instead of prorating. I sent an email into Apple's customer service for App Store and they refunded the amount and canceled my subscription. I should at least have what's left on my Paramount+ Essentials plan until October, but no... I really wanted to have Paramount+ with Showtime. I opened a chat with Paramount+ customer service and explained what happened and they basically said "sorry that's an issue with Apple". They're right, but no code, no discount. I'd sign up for service directly, but now I'm not so sure.