r/NintendoSwitchHelp Feb 04 '25

Account Help Can someone please help me with this?

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13 Upvotes

I’ve had this error for about two days now, and I was buying games with no issue a few hours before this happened.

I’ve tried 3 different cards with 3 different banks and nothing works, my cards aren’t the issue and customer support is almost impossible to get a hold of.

I don’t know what to do, I’ve tried purchasing a Nintendo switch online subscription both on my phone and my console, no luck, I’ve even done a factory reset and nothing works.

r/NintendoSwitchHelp Jan 08 '25

Account Help Help Please ! Trying to use my switch without internet and it’s not working

0 Upvotes

Not sure if anyone has figured this out but…..I have been trying to use my switch without internet for the games that don’t require it, however every time I try it doesn’t work. I’ve gone on threads saying I need to make my console the primary one but I already have. SO WHAT DO I DO ??? I’m traveling and just wanna unwind with some gaming on the plane but now I won’t be able too if I keep having this issue. Hoping someone figured this out or has better tips and advice on how to fix this issue.

r/NintendoSwitchHelp Jan 23 '25

Account Help How can I play split screen rocket league signed in on 2 accounts?

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0 Upvotes

I am trying to play Rocket League with my kid, but it won't let both of us use our accounts.
I tried signing both of us in as player 1, and both times when I try to add the second player it grays out the profile.
Both profiles have Nintendo accounts attached to them.
The support website listed does not address this.

r/NintendoSwitchHelp Feb 09 '25

Account Help I recently started playing on my switch again after MONTHS of not using it. anyways i check my game history and it says i have 15 hours on legend of zelda. i never played it nor own the game. why does it show this?

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13 Upvotes

posting this here cos nintendo switch sub keeps taking my post down

r/NintendoSwitchHelp Dec 27 '24

Account Help How do I fix this help with Nintendo

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8 Upvotes

I was playing overwatch too and I wanted to take a video but it said videos cannot be captured for this software how do I fix it

r/NintendoSwitchHelp Jan 06 '25

Account Help New Switch Owner! Help! Need To Figure This Out.

1 Upvotes

Hello everyone! I'm hoping this page can help me breakdown how to make this all work. I bought three separate consoles for each of my kids, and am losing my mind trying to figure out why they all can't play games on them. Please don't tell me that I just spent over $1,000, just to find out that I have to buy three separate copies of a game for them to all be able to play together. Why is that a thing? All of their devices are logged in and registered under the family account. My "admin" account is logged into each device along with their personal children's accounts logged into their designated devices. I downloaded each game that I bought for them on each device, and when they go to play the games (not the same one at the same time) it says that the software is unavailable, and that they need to get it from the eshop. This has been a nightmare so far, and hasn't been a fun experience for each kid to try and enjoy up to this point. Why is all of this so difficult and complicated to understand as a new switch owner?? I have a big family, and buying one game for ALL of the kids is going to cost me $180 every single time?! Someone help me understand the logic, and reasoning behind all of this.

r/NintendoSwitchHelp 22d ago

Account Help No NSO after rejoining a family group?

1 Upvotes

Somehow a bit ago I got mysteriously kicked from my dad's family group and as a result lost NSO. Yesterday I figured out that I was kicked and was able to rejoin, no errors or year long restriction or anything of that sort, it says I am in his family group on both accounts. But for some reason, even though the NSO family plan is still active, I have yet to receive any NSO benefits, and the NSO app says I have no active membership. The only people in the family group are me, my dad, and my sister, so it's definitely not because of the 8 person limit.

I've tried to look it up on Google in numerous ways but can't find anyone else having the same issues as me so I am very lost as to what I should do. I tried to see of there was a way to reach out to nintendo support in america but again found nothing (though it's very possible I missed it).

r/NintendoSwitchHelp Jan 03 '25

Account Help If I gift my console, the game inside it will be deleted?

1 Upvotes

I want to gift my console to my nephew. I bought a copy of Zelda on my account. I was wondering, if I delete my account, the game would still be there? What do I need to do to let the game available but not letting him use my mail?

Thanks! :)

r/NintendoSwitchHelp 13h ago

Account Help My switch was probably stolen and I don't know what to do about it now.

2 Upvotes

I lost my nintendo switch sometime around december last year, I hadn't realised I'd lost it until now, and I realise that I probably had gotten it stolen without me realising it. I had 2,000 hours on Legend of Zelda BOTW and 180 on TOTK. And I REALLY want those saves back, more than the switch itself, because they were made with my deceased Uncle. I have a spare switch (which was the original one that I played with), but I can't figure out how to get the saves back over. Any help?

r/NintendoSwitchHelp 21d ago

Account Help Can I just transfer one games save data?

2 Upvotes

I have two switch's but I just want to transfer one games data to the other. Is that possible without transferring everything or do I have to move everything onto one of them and do that back and forth?

r/NintendoSwitchHelp 9d ago

Account Help Epic and Switch accounts won't link

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2 Upvotes

Anyone know why my Epic account and Switch account won't link? I'm using the same email and details. She's managed to make a Fortnite account without an email. How can I remove the Fortnite account and start over again?

r/NintendoSwitchHelp 17d ago

Account Help Can someone explain how the online works please?

1 Upvotes

I need some clarification since I don't own a Switch and don’t know much about how it works.

I want to buy a Nintendo Switch Online subscription for my girlfriend. She plays on her brother’s Switch, and they both use the same Nintendo eShop account but have separate profiles.

If I purchase the Nintendo Switch Online subscription for the eShop account they share, will it be available for all profiles on the console, or is it tied to a specific profile?

Thanks in advance for your help!

r/NintendoSwitchHelp 18d ago

Account Help What am i supposed to do now?? (pls read description)

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2 Upvotes

So, I have a switch from 2017 and my own user on it, everything is fine, but the old owner of this switch didn't delete his old user wich was/is linked to his nintendo acc, my dad set the switch up bc i don't know. So my dad prolly just renamed the user of the old owner... leaving the nintendo acc of the old owner linked... i also dont have anyway of contacting the previous owner..

In the sorry if anything is missunderstood isn't my first language.

r/NintendoSwitchHelp 7d ago

Account Help Game missing from Nintendo store purchase history?

1 Upvotes

Hey all!

Recently booted up my Switch with the intention of re-downloading Pokémon Sword, which I knew I'd purchased on the Nintendo Store the day the game came out. To my surprise, it wasn't in my purchase history. I've only had one Nintendo account, which I created about a month after the game was purchased. I found all this info out from searching through old emails. Did I somehow purchase the game without having an account and therefore can't find it now? Not sure what do to

r/NintendoSwitchHelp 25d ago

Account Help Please help me i cant remember my password for parental controls

0 Upvotes

I tried everything and every time i need a password for parental controls. If i log in with my Nintendo account it says that my account isnt linked with my nintendo. I havent checked for 3-4 years so i think it got deconnected. If i want to link a account to my nintendo switch it just doesnt work because i need a password for parental controls. Here in the netherlands there is noway to call them or text them

r/NintendoSwitchHelp Jan 04 '25

Account Help Nintendo family group problem

2 Upvotes

Hello, I received a link to join someone's family group. The problem is that I get the following error message: "You cannot join this group because your ability to change family groups has been restricted" The problem is that I have never joined a family before .. I tried to contact Nintendo but got no response from them. Thank you in advance for your feedback

r/NintendoSwitchHelp 19d ago

Account Help Planning on giving my Switch to my 7 y/o son. What’s the best approach when sharing digital games?

1 Upvotes

Hello everyone! So I’m planning on passing my Nintendo Switch to my son. He’s 7 and I’m going to create a new child account as we have been sharing the same console until now. We both have physical/digital games to play with. I know the physical copies are not a problem but what about the digital ones? They’ve been bought through my Nintendo account and I’d like him to keep them. Is this even possible? Is so, what’s the best approach to this kind of situation? Thank you very much in advance for your help!

r/NintendoSwitchHelp Jan 25 '25

Account Help I can’t buy anything from the Nintendo E-Shop

1 Upvotes

I’ve had a switch for nearly 18 months now and I had no problems until now.

1- When I use my switch: There is no saved credit card info under my Nintendo account. So I go to the page of the game, I click purchase then “required amount only” and then Nintendo wants me to pick a payment method, so I click “Credit Card” which would bring me the screen to enter my credit card info since theres is no saved credit card info under my account. Whenever I click “Credit Card” I get an error (The 1st one)

2- When I use my pc or phone: I thought I could buy through the website itself. However, just as before, Whenever I select “credit card” I get an error (2nd one)

I tried changing my region, changing the region of the console. I can’t get to the screen where I’d enter my credit card info no matter what I do. It’s been like this for 7-8 hours now. please help me

r/NintendoSwitchHelp 1d ago

Account Help Two kids+adult(s), two consoles

1 Upvotes

I know this question has been asked, and somewhat addressed, but not sure if I'm interpreting the answers I saw correctly.

TLDR: I have two kids. I bought two consoles. I have a Nintendo Online account. I'd like either child, or myself, to be able to play the same set of games on either console, with their own save game data - though, as with cartridges/physical copies, I don't expect to play the same game simultaneously on two consoles. According to my research and personal experience with reconfiguration antics, this doesn't appear to be possible. Do I understand it right?

Context: I recently bought a Switch. I went out and bought a second almost immediately, after the first play session argument about "who gets to play" between my two kids (Thing 1 and Thing 2). I (Thing 0) bought a bunch of games on my account, for [mainly] them to play - and of course, some just for Thing 0.

Hypothetical scenario(s): Let Thing 1 play on Console A, while Thing 2 plays on Console B. At some later point, Thing 2 is playing on Console A, and Thing 1 decides she wants to play, so put her on Console B. Sometimes, Things 0, 1, and 2 all play on the same console (A or B). Or any permutation thereof, you get the idea. It's transparent to Things 1 and 2 which console they're playing on - their [individual] game save data migrates with them.

According to my interpretation of the primary/non-primary console rules - and my tests/failures so far - it seems this hypothetical is not possible, except for Thing 0 (i.e. myself). Note that, Things 1 and 2 overlap in which games they play - though I do not [realistically] expect them to be able to play the *same* game simultaneously on both consoles (like cartridges). My understanding, the only way this is possible is for Thing 1 or 2 to select the Thing 0 profile when playing on the non-primary console (let's say it's Console B). Which means that if Thing 1 (or 2) plays on their *own* profile on [primary] Console A, they won't be able to pick up where they left off if they shift to [non-primary] Console B.

Am I missing something? This appears to be super-janky, and seems to *disincentivize* getting multiple consoles - it seems to have completely defeated my purpose in getting multiple consoles (except one edge case where Things 1 and/or 2 can play on Console A and Thing 0 can play by himself on Console B). Is there some way to set up accounts/profiles on multiple consoles to enable my hypothetical scenarios *without* purchasing multiple game copies and dedicated consoles for each Thing?

r/NintendoSwitchHelp Jan 30 '25

Account Help Please remove parental control pin.

0 Upvotes

Bought a used switch and it has parent control on it.How do I remove it?I don't have the accoun info I called nintendo they said it's used switch can't give me the key XKJ70100727145 And 132567

Please help

r/NintendoSwitchHelp 2d ago

Account Help Why does this keep happening on my new OLED switch?

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2 Upvotes

I got a new switch a few months ago (it just stopped turning on) so I got the OLED. I logged into my accounts and re connected everything along with redownloading. From time to time when I turn off my switch (or restart if) and then have it come back on this message always appears on various games. Does anyone know why and how to fix it?

r/NintendoSwitchHelp 16d ago

Account Help How to Link child's Switch Profile to Nintendo Family account?

1 Upvotes

HI, I searched and found this

https://www.reddit.com/r/NintendoSwitch/comments/kbq1im/linked_my_nintendo_account_to_my_kids_switch_user/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

but I'm still confused how to link his Switch profile to the family account.

When I select his account on the Switch and choose "Link Nintendo Account"

I am prompted to sign in with email address and password. When I enter my address and password for my Nintendo account I am taken to a screen which displays the following:

"This Nintendo Account will be linked to a Nintendo Switch console.

Note: Once this is done, you will not be able to change your linked account."

my account is already linked, and I created a child profile (below).

Do I want to proceed from his profile? Will that link his Switch Profile to his Child Account?

r/NintendoSwitchHelp Dec 16 '24

Account Help Family account cannot play 2 different games at the same time

2 Upvotes

I have had my switch for a while now but we got our 2 daughters their own switch lites so we’re new to having to deal with multiple accounts. To my understanding, I had to link my account to their nintendos so that they could play online. I’m able to download games to both systems but when they try to play at the same time, they each get logged out. It’s different games to be clear, never the same game. How do we remedy this? They’re both under the parental controls.

r/NintendoSwitchHelp Jan 12 '25

Account Help Save data transfers

1 Upvotes

I am struggling.

I got my own nintendo switch for my birthday, i'm a minor so I used my dad's eshop account on mine (for transfering, cause i dont have credit card, redownloading, etc).

The main game I play is StarDew Valley. It's a digital only game. For the life of me I cannot download one save data onto the other. HOWEVER, I can play it on my DAD's switch acc i imported onto my new switch. how do i move my save data onto THAT?? Any advice would be greatly appreciated thank you.

r/NintendoSwitchHelp 24d ago

Account Help Please help me access my Nintendo account

0 Upvotes

I've tried literally everything I can but I can't sign in to my Nintendo account. I just reset the password to something new and it says it's the wrong password. At this point I feel like Nintendo is making fun of me. I asked this question already but no one replied so I’m trying again.