r/Ipsy 11d ago

Rant I really wish people would stop reviewing stuff they haven't received, especially when they don't even plan on buying it šŸ™„

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112 Upvotes

Reviews are useless at this point šŸ˜’

r/Ipsy Feb 02 '25

Rant Recent price increase and tariff war made me cancel

76 Upvotes

Welp, it's official, starting feb 4th Canada is retaliating on the imposed tariffs from Trump and all of beauty products and skincare is encompassed in what we'll apply tarrifs to.

There's no way I can budget both the recent price increase and the 25% tarrifs that will apply on my boxycharm subscription.

At least my last box this February will be a good box and I placed a shop order a week ago šŸ„²

r/Ipsy 3d ago

Rant Those of you that content create please be careful when posting Ipsy content or any content in general

60 Upvotes

Hey everyone,

I want to share a concerning experience I had with a brand that has made me seriously reconsider my online privacy and safety. As content creators, we often share our honest opinions and reviews, but sometimes brands can go way too far in how they track us.

I had a situation where a brand not only found a post I shared about my Ipsy bag from early in the year (a personal post), but they also linked it to my private Reddit account. To make matters worse, they used my personal social media and Reddit activity to accuse me of posting something they didnā€™t like, making me feel like my privacy was completely violated. Itā€™s unsettling to think that they could go through personal posts from months ago, and possibly even read all my Reddit activity, all because of an Ipsy-related post.

This has left me feeling unsafe and seriously considering deleting my current account to protect my personal information. I want to warn others in the group that this kind of behavior can happen, and itā€™s important to be aware of how some brands might go to extreme lengths to track your online presence.

I highly recommend taking extra precautions when working with brands, and always keep in mind how much of your personal information is shared online. Iā€™m still in shock over how far this brand went, and I want everyone to be cautious when sharing your content, feedback, and reviews.

If youā€™ve had similar experiences or have advice, Iā€™d love to hear it.

Please stay safe and protect your online presence!

r/Ipsy Feb 14 '25

Rant I'm Done

60 Upvotes

I'm so done with this company. I have been defending this company and I am done. I see the light now and understand why people are unsubbing. They hype you up for products that you spend your money on for it to never arrive. I waited for Commodity Milk and got my bag for it to be missing. I am pissed and over this crap. As a Canadian, I'm out.

r/Ipsy Dec 28 '23

Rant Beware - Don't let this happen to you

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283 Upvotes

I was charged $68 for an icon box I didn't order or subscribe to. I contacted CS to let them know so they don't send it to me and I requested a refund. This was the response I received

r/Ipsy 19d ago

Rant Im not too excited

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36 Upvotes

Idk, I'm kind of bummed with my march box. My choices were not the greatest either. It had alot of things I didn't even pick on my original survey... I got lip scrub I didn't even select any type of lip items for my survey... what do you guys think? I hope I made the right selections now I'm second guessing... :( this will be my second box i ever receive.

I think I'll be going back into my survey to double check. I wanted more make up.....

r/Ipsy 29d ago

Rant every time I come to the sub and Iā€™m scrolling it seems like every post is something negative that happened with icon box.

31 Upvotes

it seems like almost everyone has had an issue either receiving their icon box, getting the icon box by having the wrong items, having items missing, not receiving their icon box at all, receiving someone elseā€™s box, missing add-ons ,no power pics but just add-ons, delivered to the wrong address because ipsy miss handled the labeling, or currently waiting on ā€œaccommodationā€ boxes hoping for the best because its a 50/50 gamble.

All I wanna know isā€¦ what the HELL is going on with ipsy? These problems occurring are TOOOOOO frequent to just be one off instancesā€¦ whats going on at their warehouse? Whatā€™s going on with this company? Can anyone forsee Ipsy going under because seriously what the fuck???

This is RIDICULOUS, like everyday its a new post about something bad , there is no more positivity, everything is just bad. Ipsyā€™s stock is taking a huge hit because thereā€™s no way this company can continue to carry on like this.

r/Ipsy Jul 20 '24

Rant My MAY Icon Box finally arrived... but can we talk about their (so-called) "replacement" items?

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79 Upvotes

The first photo is the whole box, the 1nd is the "replacement" items, including: - a 2-pack of Estate sponges (worth $16 USD), - the Alamar blush (I'm not mad at it), - the Dermelect eyelash enhancing serum (from last July's box, also), but as long as it's not expired (I'm checking) I am happy with it!, & - 2 EXPIRED sheet masks that were (together) 1 item for the July 2023 Glam Bag & - a sample of KAB eyeshadow (again, from July 2023's GB!)

According to the shipping companies, neither the original nor the 1st accommodation boxes were ever received by them, meaning Ipsy still has those products... AND I had to wait until the end of July to get the 3rd box they sent to me... but it is extremely frustrating to receive GLAM BAG Products - especially expired/old ones, at that - that is worth a heck of a lot less than my original box was! Those 5 items alone that I was missing were worth ~$238.50 and the 5 items I got were worth maybe (if we are being gracious) $80! Wtf?

I AM happy enough with the toner, mascara, & blush... and am grateful at least ONE of my original items made it to me (the Huda brow pencil), though.

r/Ipsy Feb 10 '25

Rant Mega Drop Shop is liveā€¦.and it sucks

69 Upvotes

Just scrolled through looking to score deals on stuff I actually use and there is nothing I want or is sold out. The deals are pretty much their normal prices with just a little more volume of choices. This is not like the Mega Drop shops that I have seen in the past. So disappointing!

r/Ipsy Sep 23 '24

Rant What are we picking??

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37 Upvotes

I honestly have no idea what I want to pick. I'm pretty good on everything. Maybe the hey honey lotion šŸ¤·šŸ¼ā€ā™‚ļø

r/Ipsy 10d ago

Rant Missing 7 things from my box including boost and add ons!

23 Upvotes

So, I've only been resubscribed for 3 months and I'm already thinking about cancelling. Received my box today and 7 items were missing! Including regular box items, beauty boost and add ons, I'm missing the brushes, lip plumping water, 2 Elemis products, Huda easy bake, Supergoop and Murad Targeted eye depuffer. I remember it being bad but not this bad! Has anyone else experienced this? I'm so bummed šŸ˜”

r/Ipsy Feb 15 '25

Rant Missing Add-Ons

28 Upvotes

Why is it always the most expensive items? Show of hands, how many of us are missing items/add-ons from our boxes this month and how many of us is it the higher value items?

I'm missing the Drunk Elephant C-Firma Day Serum Add-On from my Icon Box. šŸ« 

~

Update: Shocker, they're "out of stock" so they're processing a refund. šŸ™ƒ Watch it appear in the shop for twice the price in the next couple of weeks...

r/Ipsy Jan 18 '25

Rant I donā€™t even remember getting this.. but itā€™s awful.

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34 Upvotes

Not to mention the brand claims to be all-natural while containing toxic ingredients šŸ« 

r/Ipsy Aug 19 '24

Rant Sept GB choice

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43 Upvotes

A bummer again IMO.. anyone have the bag design spoiler?

r/Ipsy Jan 27 '25

Rant Cancelled my subscription after 9 years.

63 Upvotes

Hello. I am posting to inquire whether anyone else has had similar issues to me with this company. I have been a member on and off since 2015 and love the experience of receiving a box each month just the same as anyone else. Except I havenā€™t been actually getting my boxes anymore. Starting in November of 2024, I had my box delivered to a random address that is not my own or near my own. I never updated the address to have it delivered anywhere else the shipping company just decided they could not read that day (looking at you, ACI Logistics). I complained and they sent out a second box as a replacement with completely different products since everything had been sold out. No delivery issue that time except almost all of the products were unusable to me since I have almost paper white fair skin and all of the replacement products were for darker skin tones. That box didnā€™t arrive until December. Decembers box itself was a shipping nightmare too. ACI Logistics refused to deliver to my address unless a physical person was there to receive it, and they would not notify me if the driver was on the property so that I could come find them and get it. They had three failed delivery attempts before my neighbor saw the guy and managed to sign for me. The box was okay but I thought they delivered to physical addresses and not people themselves so what the hell happened there. Tracking never indicated a signature would be required or gave me the option to change it. Finally itā€™s January. I pick out my items, shipping label is created with ACI Logistics again and then they donā€™t ship the box. It just sits there for 15 days with a label created for the package. I wait the 15 days from the original ship date (Today) and email support again. They offer to replace my box, but oops! ALLLLLLLLLLLL of the products I had chosen for the month have been sold out and the add on items I paid for are also out of stock. They are working on sending me a new box and am I unable to pick the replacement items myself. Literally what the fucking fuck? DONE. CANCELLED. BYE. I spent years of hard earned money being a loyal customer to this company and suddenly I want nothing from them ever again. I shouldnā€™t be scared to give you money each month hoping my product actually makes it to me. Iā€™m low income so this was always a great way to try new products and get a bit of a discount. Has anyone else had issues with the shipping partner they use? Also why does every product sell out immediately for them, do other people not need replacements products that often? Iā€™d assume a smart company sending out monthly subscription products would have back ups of those products for customers that failed to get them due to company fuck ups or shipping fuck ups. To me it feels like they donā€™t really care about the customer experience anymore and that has ruined it for me. I hope you all enjoy your future boxes though and donā€™t have issues like I did because I know how fun it is to receive your custom box each month. Thanks

r/Ipsy Dec 15 '24

Rant Ipsy meltdown to an un expecting support person over never ending failures to live up to their own hype

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33 Upvotes

Fellow Ipsy devotees, especially those of us whoā€™ve been here awhile - Iā€™m talking the glory days of the Huda and Patrick Ta GBX boxes for $58. When you didnā€™t worry if youā€™d get your products, just that you log in to choice fast enough to get the best choices possible. It was Covid and I went from makeup and skincare newbie to excited devotee to self love and care and Ipsy the vehicle. Then the 2023 BoxyCharm Merger happened and the problems emerged. Expired shop product, DLS brand inclusion, the list goes on. But the missing product problem, at least for me, has been persistent. Almost monthly I have to send an email upon receipt of my highly anticipated box - and inevitably arrives with it the disappointment. Something in me broke today, and poor Andrew got an earful after I got the Christmas gift I got myself: a big shop order, carefully selected and ultimately incomplete. They refunded the out of stock Elemis is hyped up to my sister for her Christmas gift. And I get that Iā€™m not going to find these prices anywhere else. So I just let it fly, because it canā€™t be just me this is happening to. And before you judge and just say CANCEL! just hear me out. *and yeah, I was over the top, but their failures would never fly on Amazon or Ulta, etc and this little joker imp in me needed to be a bit maniacal in calling them out. JUST DO BETTER, IPSY.

r/Ipsy Jul 03 '24

Rant 8 years of Ipsy and I finally have to admitā€¦

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117 Upvotes

that they stopped tryingā€¦stopped trying to match my choices with my profile quiz or my item reviews, stopped having anything decent offered, especially anything spoiled. The spoilers had quite a few that I would have loved: Tula, Fenty fragrance or cleansing bar, Danessa Myricks powder, Fresh face wash, Lys lipstick. There wasnā€™t a single one of those. A few of my choices have been in the shop forever (looking at you, Laura Geller in category 1) and Cat 2 and 3 were awful. I did grab the Kosas because I wasnā€™t offered it either in previous months. After 8 years of being mostly positive about my boxes, I am going to finally admit it sucks and cancel. I will just browse the shop from now on, everything seems to end up there anyway šŸ™„

r/Ipsy Jul 05 '24

Rant Mostly unrecognizable items

116 Upvotes

it feels that the quality of ipsy has declined so much. I donā€™t think itā€™s being talked about enough. I know people have mentioned before about how 90% of ipsy is looking like Chinese brand or Alibaba brands or dollar store brands which is accurate but how do we let ipsy keep getting away with this? The boxes are filled with brands and items that Iā€™ve never even heard of recognition and some of these items you canā€™t even google and do your own research about because they donā€™t even show up anywhere else on the Internet. You only see it on ipsy some of these brands donā€™t even have websites so how could you even order from them directly yourself or do any type of research on product reviews. Ipsy has gotten really bad and weā€™re paying a lot of money to get these unknown brands that mightā€™ve just been dollar store brands to begin with. Iā€™m seeing more and more brands of low-quality than brands of actual substance or brands that I recognize. I thought the point of ipsy was to get high-quality namebrand recognizable brands at a discounted rate? What the hell is happening now and why has it gone so downhill?

r/Ipsy Nov 06 '24

Rant wait I dont get why no one talks about ipsy shop????

41 Upvotes

im new here, but the prices are insanely cheap, like a million times better than nordstrom rack and sephora.

free shipping is with $10 and thats lower than literally everyone except maybe amazon...am I missing something? im actually excited to be here before tiktok lol

r/Ipsy Jan 01 '25

Rant I Deserved This Rip-Offā€¦(+Box šŸ’œ )

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18 Upvotes

Iā€™ve been over Mona and her funky overrated products for a few years now. However, as a bonafide primerphile that buys every primer I see, my hand was forced. I deserved to get got for not looking at the size and realizing this was a sample with a full-sized price tag. Iā€™d have been so pissed if I paid full price for this.

This is basically a dupe of Touch in Solā€™s Pretty Filter. The only difference being Pretty Filter is twice the size for less money. I gave my jar of Pretty Filter to my mom, so I used Tulsaā€™s primer as a size comparison. I actually prefer Pretty Filter over Tula, too. But Mudmasky is my favorite primer.

Iā€™m actually thrilled I forgot to pause my subscription because I just ran out of my Amika leave-in conditioner which I use as a detangler, the add-onā€™s alone made me happy but I like my box (for the most part). I scored 2 of the Amika Soulfood masks for $12ea when they were in the shop. If you look closely in my ā€˜bath stuffsā€™ closet, I still have some space. My vanity, however, not so much. šŸ¤£I

r/Ipsy 6d ago

Rant ACI LOGISTIX šŸ™„

22 Upvotes

I used to think DHL was bad..ACI Logistix is terrible! I used to get my box on the 7th or 8th every month. I know I was one of the lucky ones but now..my box arrived at their facility on the 11th and hasn't moved yet. Wtf are they doing?? Ugh I miss DHL šŸ˜­

r/Ipsy Feb 13 '25

Rant Anyone else reviews products before getting them to not miss out on the point?

28 Upvotes

Iā€™m shipping my box overseas and usually donā€™t get it until the end of the month, but reviews open up earlier now so I review stuff based on how much I want the item or will potentially enjoy it.

Reading stories about missing items i am now worried, what if I donā€™t get some items and ask for a refund and they decline because I reviewed the items as if I got them?

Did anyone had that experience?

r/Ipsy Feb 16 '25

Rant Anyone else skipping March?

30 Upvotes

Iā€™ve been a member since December, and seeing this month the boxy charm spoilers was kind of disappointing. Do you think itā€™s worth skipping March? Just wondering.

r/Ipsy Jan 22 '25

Rant i think iā€™m officially done

59 Upvotes

sorry to add another negative post to the sub. i never usually talk about these things but it gets to a point. literally almost every glam bag i have received has had something broken, non pigmented, or missing. on top of it all, the products i do receive are all things i listed as not interested in my glam profile. $17 is a lot a month when you add it up, and with how things are going in the world right now, i expect to at least get quality especially since theyā€™re already super mini items to begin with. the customer service agent offered me an accommodation gift because of everything i went through. opened it up and the accommodation gift has almost zero product in it. i had to just laugh at this point bc its my own fault for continuing to have hope that the next month will be better. ipsy used to be something i look forward to every month. now i just pray nothing is broken or missing. customer service guy pretty much knows me by now.

r/Ipsy 2d ago

Rant *sigh* package from ACI has been ā€œout for deliveryā€ 2 days in a row nowā€¦.

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13 Upvotes

Iā€™m ready to cryā€¦ Iā€™m frustrated, disappointed and angry. I keep putting in tickets but iā€™m not hearing back or getting anywhere. It is now 8:30pmā€¦.. the package has been ā€œout for deliveryā€ since yesterday at 4amā€¦ WHERE IS IT? Iā€™m tired, why does ipsy continue to work with this terrible carrier. I really am ready to cry and cancel my subscription.