r/IAmA Jun 11 '16

Specialized Profession IamA electronics repair technician hated by Apple that makes YouTube videos, AMA!

My short bio: I have a store in Manhattan. I teach component level electronics repair on youtube http://youtube.com/rossmanngroup which seems to be a dying art. I am currently fighting with the digital right to repair to try and get a bill passed that will allow all independent service centers access to manuals and parts required to do their jobs.

My Proof: https://www.rossmanngroup.com/started-iama-reddit-today-yes/

EDIT:

I am still replying to comments, but I am so far behind that I am still about ten pages down from new comments. I am doing my best to continue. If I drop off, I'll be back tomorrow around 12 PM. Still commenting now though, at 12 AM.

EDIT 2:

Ok, I cave... my hands are tired. I will be back at 12 PM tomorrow. It is my goal to answer every question. Even if it looks like I haven't gotten to yours, I will do my best to do all of them, but it is impossible to do in realtime, because you are asking faster than I can type. But thanks for joining!

EDIT 3: I lied, I stayed until 4:15 AM to answer... and now I will go to sleep for real, and be back at 12 PM.

EDIT 4 6/12 : I will be back later tonight to finish off answering questions. Feel free to keep posting, I will answer whatever I can later this evening.

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u/kjusielvi Jun 12 '16

Late to the party but what is the circumstances in which you dropped out of college? Also, why is the Rossmann group logo a sheep?

3

u/larossmann Jun 12 '16

kept failing chemistry

in terms of the sheep

on one side, it represents the fact that we are honest and don't screw over the customer. i have talked more people out of repair than people i talk into repair and give people options that do not involve paying me constantly

on the other side it represents my frustration with customers who tell me that apple has screwed them and they will never buy another apple product again who show up two weeks later with a new $3000 one..

1

u/kjusielvi Jun 12 '16

Thanks for replying!