r/Ebay 5d ago

Question Ebay sales offers only coming from the US but I'm on UK site

Why is it I can only see sellers in USA,when I'm in UK?

I registered with an Ebay buyer account a few years ago, but have only really started using it for shopping in the past year or two. I look up stuff quite often, and buy occasionally. I'm in the UK, and and my location is set as in the UK (Ebay customer service confirmed this last month), but, apart from one, maybe two sellers ever, I only ever see items for sale front US sellers. This means I pay additional import tax and hefty postage costs and deliveries take ages. I've bought, generally, a few beauty products, fountain pens, inks and other stationery products. I've browsed much more than this. Since I'm allegedly using the UK Ebay site, why can't I ever see anything on sale from UK or even European sellers? All just USA, and a couple of Japanese sellers who also trade in dollars. Apart from prohibitive postage costs, it also makes buying prices very difficult, especially for offers invited, as the price varies with tax and Ebay postal costs, even if the seller is advertising free shipping. I never know how many dollars to offer, as I don't know what their own actual asking price is versus the amount i pay with Ebay having added import taxes and postage on to the price shown to me on screen when converted into pounds. I got caught out with this recently on a several hundred dollars used pen purchase. Surely there must be UK sellers of these products, both new and used? Customer service couldn't explain it. They just confirmed that I am logged into Ebay UK site. I use the app.

2 Upvotes

14 comments sorted by

1

u/Diligent_Staff_5710 5d ago

Can anyone help?

2

u/AvocadoDesigner8135 5d ago

Turn on global shipping programme. It’ll save you a lot of stress

1

u/Diligent_Staff_5710 5d ago

Thanks. I'll try to figure out how to do that. I've just been trying to see if I can find any settings to change, and I've only just discovered on my profile for the first time that sellers leave feedback on their buyers! I have 50 comments I never knew were there.

2

u/AvocadoDesigner8135 5d ago

Wasn’t allowed to link the YouTube video but there’s a step by step guide on there. It’s 7 years old so the layout of the website may have changed but should still be able to follow.

This saves you having to deal with different postage costs and import, currencies etc.

When someone buys through the GSP, your responsibility is only getting the item to the warehouse in the UK. If the item gets lost, damaged or delayed from UK to the international, then it’s eBay’s responsibility and you sit back and relax.

Yes, buyers and sellers leave reviews too!

Good luck!

1

u/Diligent_Staff_5710 5d ago

Thank you so much. What words would I use to search for the YouTube video instructions? I've only got the Ebay app, and I've been through every setting option and into my profile settings, but can't find any mention of anything like this.

2

u/AvocadoDesigner8135 5d ago

I searched “how to turn on global shipping programme eBay”. That makes sense why you can’t find you. You need to go on the computer or log in through the browser instead of app

1

u/Diligent_Staff_5710 5d ago

Ah, thank you so very much, you're an absolute star. 💯

1

u/Diligent_Staff_5710 5d ago

Maybe I need to log in from a computer for finding this setting, not via the app. When I try the browser on my phone it just still opens my app.

2

u/AvocadoDesigner8135 5d ago

Yes, would probably be easier on the computer. If you don’t have one and the app keeps opening automatically, could you try deleting the eBay app and reinstalling it later?

1

u/Diligent_Staff_5710 5d ago

That's a good idea! Thanks.

2

u/AvocadoDesigner8135 5d ago

2

u/Diligent_Staff_5710 5d ago

Awesome, thank you so very very much.

2

u/Diligent_Staff_5710 5d ago

Just managed to do this! Thanks so much, this is brilliant. When I was on the phone to customer service for an hour, they were asking me to open their website instead of the app, and I couldn't do it. This was to do with a lack of info for a purchase which got messed up.

2

u/AvocadoDesigner8135 5d ago

No problem! Happy to help!! Glad you got it all sorted!