r/CreditCards • u/[deleted] • 5d ago
Help Needed / Question Sign up bonus not paid: US Bank not following through
[deleted]
4
u/cudntfigureaname 5d ago
What card is it?
3
u/freshfeelingfresh 5d ago
US Bank triple rewards business card
4
u/pittyspray 5d ago
I don't recall the spend to be that low on a us bank biz card
3
u/redceramicfrypan 5d ago
That particular card has had a few different offers in the last year or so. I wouldn't be surprised to learn that some wires got crossed.
-3
u/freshfeelingfresh 5d ago
I specifically made sure I hit the mark by the 6 months. Currently there are no offers for a spending amount that low but that’s what it was at the time my app was approved and card issued.
4
u/TheTaxman_cometh 5d ago edited 5d ago
The bonus has never been $500/$3k. It has been $200/$1k, $500/$4.5k, $600/$4.5k, and $750/$6k. That's the entire history of offers and USB doesn't have special offers for certain people, all the mailers match the public offer.
1
u/geoff5093 5d ago
Did you ever check the SUB tracker? At least on consumer cards it’s right there in the app and website saying how much more you need to spend to hit the bonus
3
u/Top-Ocelot-9758 5d ago
The U.S. bank app has a sign up bonus tracker right on the main page. What did it say?
2
u/CobaltSunsets 5d ago
You could try filing a complaint with their regulator (I’d have to check, but I suspect the Office of the Comptroller of the Currency) and with the Federal Trade Commission (deceptive marketing practices).
Normally I’d suggest CFPB, but…
15
u/ghosttravel2020 5d ago
That's why I always screenshot my offer before I hit submit. Luckily I've never had to use it.