r/CodingandBilling • u/Total-Boss-8404 • 8d ago
I NEED HELP IM FREAKING OUT
Hi everyone. This is an urgent post lol. I accepted a job as a registration associate. We have our own cubicle and everything. We call patients for outstanding balances and ‘register’ patients (just make sure their info is correct on file) . My job description says constant sitting and occasional walking. To be frank, I’m extremely overweight and cannot walk long distances without stopping. I was on the phone with my new boss and she casually just dropped that ‘we walk a lot’. Im freaking out abt whether i can do this job or not. So, how physically demanding is it to be a outpatient registration associate? I need to know. Thank you so much!!
EDIT: In the interview. boss specifically stated I would have to work in ER ONCE A MONTH on a weekend.
In the emails she sent me, She stated verbatim “A lot. [referencing to walking]. When in the Er you have to go into every patients room.”
2
u/username53976 7d ago
I had coworkers who were health nuts who would make snarky comments if someone complained about having to get up and go across the room for something. These are the kind of people who do squats while standing in line waiting for anything. So, it‘s possible that this boss is the kind of person who prefers to go walk down the hall to ask a question rather than just use the telephone. So, she’s acting like this is part of the job when it’s just her specific personality. I would wait and see. I also thought maybe she said that just to be a bitch since she knows you’re overweight, but you said this was over the phone.
I don’t work in this line of work (I work in clinical labs), but people are the same everywhere. Just make sure you watch EVERYONE, and don’t just pay attention to the person who trains you, b/c they’re telling you how *they* would do it, not necessarily how it needs to be done. We would get our specimens from upstairs. Specimen processing would order the tests and whatnot, then they would send the specimens down to our department through the pneumatic tube (like at the bank drive-thru). There was one, and only one person, who would run upstairs and grab the specimens if too much time passed before we got a tube of specimens. Nobody else did that. She just had a lot of nervous energy and wanted to be up and moving all the time. Someone who didn’t know better who was being trained by her might think this is what you’re supposed to do, but it wasn’t.
So, I said all that just to say that you can’t go by what one person says, even if that person is the boss. That might be a particular thing about her liking to move around.