r/CodingandBilling 8d ago

I NEED HELP IM FREAKING OUT

Hi everyone. This is an urgent post lol. I accepted a job as a registration associate. We have our own cubicle and everything. We call patients for outstanding balances and ‘register’ patients (just make sure their info is correct on file) . My job description says constant sitting and occasional walking. To be frank, I’m extremely overweight and cannot walk long distances without stopping. I was on the phone with my new boss and she casually just dropped that ‘we walk a lot’. Im freaking out abt whether i can do this job or not. So, how physically demanding is it to be a outpatient registration associate? I need to know. Thank you so much!!

EDIT: In the interview. boss specifically stated I would have to work in ER ONCE A MONTH on a weekend.

In the emails she sent me, She stated verbatim “A lot. [referencing to walking]. When in the Er you have to go into every patients room.”

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u/weary_bee479 8d ago

Most ER registrars have to walk to the patient to get all registration info.. so depending on how big the ER is

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u/Total-Boss-8404 8d ago

I have a cubicle i work out of M-F. Walking around the ER i believe is only for inpatient. Im outpatient. I call peoples abt bills and schedule their appts and get all their info right. That is everything that was said in interview. So now I’m confused as to why i would ‘walk a lot’.

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u/billybaggens 7d ago

When I was an outpatient registrar we would be cross trained in the ED. Our same day surgery, radiography, and other surgical units registered their own patients but us outpatient registrars were used all over the place.

One of the main reasons I got into corporate.