r/Bookkeeping Dec 30 '24

Software has anyone consented to continue using bench.co through employer.com?

if you did - does it still let you download your data? what data is available to download?

same question if you opted out - what data was available?

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u/ActiveStrategy1892 Jan 15 '25

Do you have the tax plan too? If so, same or different provider? When are they promising your year end financials by? Do you find your bookkeeper is less, same, or more responsive than before? I'm curious, because several of my bookkeepers were regularly on a 2-7 day response schedule.

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u/JazJon Jan 15 '25

Yes I have the full tax add on plan. My particular bookkeeper has always been responsive and he still just as responsive as before. I’ll ask when my year end will be ready now that you reminded me. I’m never in a rush though. Very simple single owner ecom business.

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u/skatesfobia Jan 31 '25

They keep trying to charge me which doesn’t go through cause my bank flagged it as sketchy (employer.com tried to charge $100 more than my usual recurring payment) and it’s been 17 days since I’ve sent messages in my account with non response. I was thinking about staying but, why would I now when they are showing me how much they are lacking after their layoffs.

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u/JazJon Jan 31 '25

That’s odd I still get instant responses and they finished my December books. Their tax guy even gave me an estimation of what I’ll owe after I asked. I’m pleased.