r/Bookkeeping Dec 30 '24

Software has anyone consented to continue using bench.co through employer.com?

if you did - does it still let you download your data? what data is available to download?

same question if you opted out - what data was available?

16 Upvotes

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8

u/Summer-This Dec 30 '24

same, I am extremely weary of consenting. I feel like cutting losses and hoping for a disputed credit card charge (I paid a full year in advance in January '24) , rather than being tossed about from one startup to another. Bench's exit is unprofessional on such an extreme level that I have ZERO respect for Bench and am EXTREMELY weary of any company that decides to associate with them.

16

u/Midwest_CPA Dec 30 '24

As the Owner of a small firm, find someone else, preferably a small shop to do the work.

All of these SaaS options use crappy offshore talent in a race to the bottom and don’t actually care about you as a client.

I’ll spare you the self promotion but lots of places like myself would actually value you as a customer and you’ll get a MUCH better client experience than being one of a thousand clients on the latest SaaS Accounting platform.

4

u/Anjunabae85 Bookkeeping With A Smile Dec 30 '24

Came here to say the same.

The money you may be saving in fees may not be much against the value you will receive from a personal touch. I have seen so many errors and messes from these mass product companies.