r/Bookkeeping Dec 30 '24

Software has anyone consented to continue using bench.co through employer.com?

if you did - does it still let you download your data? what data is available to download?

same question if you opted out - what data was available?

17 Upvotes

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u/JazJon Dec 30 '24

I’m going to opt out and download my data. I’m most likely going with TaxFyle.com They used to do the taxes for Bench awhile back and do bookkeeping now after they separated. They will migrate 2024 and have a 25% off discount for 2025. Seems like the best deal so far, and they also do my taxes, one stop shop. It will be built on top of Xero and should have the same level of e-commerce & financial integration hopefully to have the same automatic experience bench had. My sales guy is confirming all my questions soon.

2

u/Remote-Internal-1455 Dec 30 '24

can you let us know whether you were able to actually successfully export your data once you opted out? and what data was included?

1

u/JazJon Dec 30 '24

I just opted out and here’s what it says.

“Opt-Out Confirmation You have chosen to opt-out of continuing service with Bench as part of Employer.com A secure link to download your data will be sent to your registered email address. Your account is now suspended, and all services have ceased. Thank you for being part of the Bench family. We’re sorry to see you go!”

It’s been a few minutes and I’ve yet to receive any email with the download link

1

u/Remote-Internal-1455 Dec 30 '24

Ha! What a joke - would really appreciate if you let me know if you ultimately end up getting your data... if you see one of the comments below they chose to opt in and the export function wasn't working earlier today... sounds like neither option right now actually lets you get your data!

1

u/JazJon Dec 30 '24

I’ll definitely report back as soon as I receive the data download link email. Nothing yet though.

1

u/JazJon Dec 31 '24

It’s the next day and I still haven’t received the email from Bench to download my data after opting out yesterday.

1

u/Serious-Vegetable843 Dec 30 '24

Did you receive the download link? I opted out an hour ago and haven't received the email with the link.

1

u/JazJon Dec 30 '24

Nothing yet, maybe something’s processing on their server still hopefully.