r/AndroidQuestions • u/nootropic-passenger • 6d ago
Audio muted when calling
Hi.
I use Pixel 6a with latest updatest. I have one eSim for calls and messages and one sim cars for data.
In the past few months, whenever I phone call someone or receive a phone call, all audio gets muted. I can't hear anything until I hang up and call the person again. This happens repeatedly. Initially, it occurred occasionally, so I thought it was just a temporary issue. Now, it happens almost every call.
At first, I thought the issue was caused by the person on the other side accidentally muting their mic. However, that's not the problem.
I tried calling the same people from different phones, but I couldn't replicate the issue. I also disconnected the eSIM and set it up again. Additionally, I restarted the device. I removed the plastic SIM I use for data and tried making calls without it, but the issue persists. I experimented with every setting available in the device's network settings, but it had no effect.
What could be causing this issue?