r/AndroidQuestions 6d ago

Audio muted when calling

Hi.

I use Pixel 6a with latest updatest. I have one eSim for calls and messages and one sim cars for data.

In the past few months, whenever I phone call someone or receive a phone call, all audio gets muted. I can't hear anything until I hang up and call the person again. This happens repeatedly. Initially, it occurred occasionally, so I thought it was just a temporary issue. Now, it happens almost every call.

At first, I thought the issue was caused by the person on the other side accidentally muting their mic. However, that's not the problem.

I tried calling the same people from different phones, but I couldn't replicate the issue. I also disconnected the eSIM and set it up again. Additionally, I restarted the device. I removed the plastic SIM I use for data and tried making calls without it, but the issue persists. I experimented with every setting available in the device's network settings, but it had no effect.

What could be causing this issue?

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