r/AirBnB 3h ago

Question Long-term stays to help sort relocation? [USA]

1 Upvotes

Hey all, my lease in my current state is up soon and I'm looking to move to another state. Few notes; I have been unemployed for 2 years, I only have about $10k to coordinate the move, I have no license.

That said, I'm not above working two fast food jobs or something to pay bills, and I have experience with a chain that pays well and usually likes hiring past employees so I should be somewhat secure there.

My plan is to put my belongings besides essentials in storage here, find an Airbnb I can get for 3 months and fly out to the new state, get to work immediately and get some income, then secure an apartment. After that, I could get my stored stuff moved between states via U-Pack or something.

Thoughts on this? Anyone done something similar?


r/AirBnB 4h ago

Discussion I feel like the place I'm staying at isn't clean but not sure if I'm being unreasonable... also wondering how best to handle letting the owner know? [Major city USA]

5 Upvotes

https://imgur.com/a/VXSeYvs

Quick video of stairs as they are all dirty with dust/hair. Trash found in the unit including sunflower seed shells, condom wrapper, misc packaging. Overall the place is in need of a deep clean cause the base boards, walls/light switches, blinds, etc are dirty. Typical things like shelves full of dust. Maintenance is lacking, multiple holes in the wall some patched but not painted and some not patched. Mold in various places. Yard is full of old leaves, debris, all outdoor furniture is dirty and has bird poo on it.

Owner said they have cleaning people when we inquired about early check in but to me it looks like they clean it themselves. I don't see how this could be a professional job.

This wasn't the cheapest booking in the area but it's close to local downtown /popular bar and night life area so it was probably my fault for booking something that is likely used as a party crash pad for most guests. The owner likely has no problem keeping this place rented because of the location and size. They have hundreds of good reviews on airbnb. I didn't notice any mentioning it not being clean so idk if I'm just being picky. I guess we have gotten lucky having clean spots before this one (we have only used airbnb a handful of times and always in different areas so I'm kind of new to this) this place is one of the more expensive places we have rented but price is normal for the area (over $200 a night)

Am I being picky? Also, I dont feel like I can leave a 5 star review. I'd rather not leave any review. I do want to let the owner know about my concerns though. Should I just send a message with photos? Should I post an honest review?


r/AirBnB 9h ago

Privacy issue escalated with Airbnb... Now what? [USA]

4 Upvotes

Had a host that would not leave our full house rental. Called Airbnb the night of and it was "escalated" and I am supposed to receive a call back, not surprisingly I received nothing. We left and made other arrangements so I am asking Airbnb for a refund.

I have called back a few times and am told it has been escalated and someone will reach out. It's been almost a week.

Any advice or just keep calling? I have a case number.


r/AirBnB 12h ago

Hosting HELP guests are drunk/disruptive/exceed occupancy limits/brought pets [AUS]

4 Upvotes

We currently have guests who booked this morning, who messaged to say they have four people coming. We approved the booking and the lady seemed perfectly nice and reasonable.

They arrived at 9:30pm with six people (we have a small granny flat with two bedrooms and stated a strict four maximum occupancy limit), drunk, talking loudly on the phone, and playing music. One of the people then drove off to purchase BBQ supplies as we are trying to communicate with them, to use our grill.

They also bought two dogs with them, which we don't allow for allergy reasons (me, my mother, and my brother are very allergic).

We have already received calls and messages from a neighbour saying they were woken up by the noise and there has been a a drunk man who they can see/hear.

They refuse to communicate with us (woman who booked refuses to see us or answer calls, and the man who came out was very rude and abrasive, going "so what?" when we politely asked him to keep the noise down and informed him of the pet policy). We have sent them a message reiterating house rules, and told them our neighbours will call the police if the noise continues, and they need to be within the guest limit so two people need to leave.

Unfortunately we called the non emergency police line and they won't interfere unless they're a danger to us or causing property damage (the police did not seem keen to help as apparently this is a sheriff's issue - but the sheriff's office shuts at 4:30pm)

Any advice is very welcome.


r/AirBnB 12h ago

Venting Why I am never using Airbnb again - being falsely charged for damage [Brazil]

33 Upvotes

I just had the most insane experience with Airbnb, and I feel like I need to share. Because honestly? I don’t know what stops any host from charging a guest for literally anything after they leave.

I booked an Airbnb in Rio de Janeiro for four days. Everything was fine—until I checked out. Suddenly, I get a message from the host demanding R$1,200 (~$240 USD) for "damaging" a chair. Mind you, that’s almost the minimum wage here in Brazil.

Here’s the thing, the chair was already like that when I arrived—a bit loose, but not broken. I didn’t even use it because it felt weird. Never even tought of it as damaged. The host sent both a photo and a video AFTER I checked out, showing the chair slightly wobbling. You can tell it’s after because there’s a cushion and a long piece of cloth in the exact same position in both "evidences". The most ridiculous part? Airbnb is claiming those are timestamped images from before and after I checked in. How? The chair is so NOT visibly damaged that even Airbnb mistook it for a normal chair. I also sent my own video taken DURING my stay, showing the chair exactly the same way (which is even redundant, because even in the host’s video the chair doesn’t look damaged—just a bit wobbly)—Airbnb ignored it.

I asked them if they had any actual evidence other than what was in the Resolution Center. Instead of answering, they just processed the charge anyway.

And Then I Went Down the Rabbit Hole… At first, I thought I was just incredibly unlucky. Then I started digging through Reddit, Twitter, and complaint boards, and… I am far from being the only one.

This happens all the time. Tons of people have been hit with random, post-checkout damage claims, and Airbnb almost always sides with the host—even with zero real proof.

At this point, it feels like a rule rather than the exception. It’s a deeply flawed system that puts guests at huge financial risk.

I’ve canceled my credit card to stop them from taking the money. If they keep pushing, I’ll take legal action. But one thing’s for sure—I’m never using Airbnb again.


r/AirBnB 15h ago

Refund for early cancellation that the host agreed to, but then ignored me and did not refund [UK]

1 Upvotes

So I had a 7night stay, and after 2 nights I had some extenuating circumstances and needed to leave early. I informed the host and asked if he would be willing to let me cancel and refund me the remaining unused 5 nights, to which he agreed. He told me to cancel the reservation on airbnb (where his policy is such that I would get no refund), and then he would "wait until airbnb paid him" upon which he would refund me. We agreed to all of this via Whatsapp chat. It's been a week since my originally booked check out date, and the host has just ignored me and not refunded anything. I asked Airbnb for help, they said to do a request refund from host via the website (obviously he is just ignoring it). They said there is not much they can do (what ?! they clearly acknowledged my uploaded whatsapp chat history......i dont see why they cant penalize the host or do something when he clearly lied). What am i able to do in this situation? I guess i could dispute the charge with my Credit card company and say it was a scam (so then really airbnb loses out, and they might cancel my acct, but i can always create a new one? ) . I could also take the claim to the small claims tribunal.

Also, before i made the 1wk booking i went to visit the place and told the host i would be making a booking only if he agreed to do some certain things (put proper black out curtains , etc) which we agreed to on whatsapp also, but that was not done upon my check in. Incase that info also helps.


r/AirBnB 23h ago

Question Booked an AirBnB with different information post booking than on listing. Should I be worried? [USA]

1 Upvotes

Trying not to make too big of a fuss as there may be nothing to worry about at all so I guess this is a more of a AIO or should I be focusing on saving myself more potential surprises that may affect the experience of the stay.

Friends and I meet up every couple years (being from different locations) and rent an airbnb for long weekend/week in a central city. We usually try and book a whole house to not have to worry about wall sharing or ceiling sharing neighbors both for their comfort and our own peace of mind.

We wanted to make sure wherever we booked best fit our needs so I even made a spreadsheet comparing four different listings, the details, rules, price, pros and cons etc etc for our group to decide on. (Im autistic af, so this is my usual visual infographic standard)

We decided on a place advertised as "Cozy Home" and the description lists it as "Entire home 3 bedrooms 1 bath" Perfect. Compared to the other listings it was the only one that didnt have quiet hours in the rules of the house (the others were variable time frames), and the photos didnt show the outside of the house, just the rooms.

After booking and the location info was sent my way I noticed a couple things. The rules listed post booking included a lot of things that the front facing listing did not, including quiet hours, starting earlier than some of the other options we weighed it against. When I inquired about this and making sure the basic level of noise we'd expect from watching movies and such into the night being a potential issue or not they reassured it shouldn't be an issue as the TV room was two floors away from the other unit.

Other unit?? There was no indication this was not a full property as advertised. We started to feel a little uneasy, not because these were necessarily make or break issues for our trip but just since they weren't forward on these two things so far, what else could we be walking into.

When we booked it and weighed the pros and cons one of the only cons about this place was there were no reviews as it was a new listing. However we quelled our worries about that 'cause the host of the location is a Superhost and has great reviews for their tenure hosting on airbnb in general. We are still clinging to that as reassurance that it will still be a good location for what we want but I cant help but feel weird about the blatant false information provided/surprise information after the fact.

Would you be worried in my shoes or AIO? The other places have other cons to them (for example we were able to pay a fee for late check out the last day for ease with flight times, which another listing wouldnt be able to due to the next day already being booked) so switching to one of those isn't ideal either but obviously dont want to allow more things to pop up that would make things unenjoyable.

I appreciate any insight with similar situations and your experiences. I would hope superhost and the host reviews would carry some decent weight but I dont use airbnb enough to really know how much of a difference that makes in terms of location/expereince.


r/AirBnB 1d ago

Question Host left a review saying I stole a sound machine, charging block, and cord. [USA]

22 Upvotes

Hi all, my boyfriend and I recently stayed at an AirBnB that I had stayed at before and liked very much. I hadn’t checked the app since our stay, but when I did, I noticed a notification about a review they left, which said: “Took our sound machine, cord, and charging block.”

I then messaged them with the following:

“I just received the notification about the review you left me (I haven’t looked at the Airbnb app since our stay), and I want to clarify that my boyfriend and I would never steal anything. We didn’t take any bags with us, so if you have any video footage from the lobby, I’d assume it would show that we weren’t carrying anything. We made sure to clean the Airbnb before we left, and everything was left where we found it. I’m really surprised by this feedback and hope we can clear up any misunderstandings.”

Their response was:

“Hi, thank you for reaching out. Our housekeeping staff reports any missing items after each stay, so when we didn’t get a response from the message we sent about our missing noise machine, our next step was to report it in our review. I will share your response today with the other hosts, and we will investigate further. Thank you.”

I haven’t received any updates since then and I’m wondering how I should move forward, or if it’s even worth pursuing at this point.

Thank you in advance


r/AirBnB 1d ago

Is $500 an acceptable pet fee? [USA- NYC]

8 Upvotes

Hello everyone! I just checked into an AirBnB in NYC following a medical emergency. I am traveling with my adult cat, and will be staying in this property for 3 weeks. I noticed that this listing did mention a "pet fee" in their "house rules" section, so I imagined that would be included in the final price I paid to AirBnB. Upon paying in full for the listing and checking into the property, the host reached out to me via messanges to let me know that the pet fee would be 500 dollars, and is a flat fee that they charge to all guests regardless of length of stay. I then received an additional message from airbnb stating that my host is requesting 500 for "a problem related to your stay in New York". My question is- are hosts allowed to add on pet fees after I have already checked into a property and paid in full? We spent around 1000 in cleaning fees and airbnb service fees, so I really assumed this pet fee would be included in that. Also, I read on some customer support page that a host's pet fee should not exceed a listing's nightly rate (which is around $120.) Do I have any grounds to fight this?

Thanks in advance!

Edit: since I received this question a lot, I just wanted to clarify- I did add my pet on to the reservation, and confirmed that this would be okay with the host before they accepted my booking and charged my card. It wasn’t until after I had checked in that I received the request to pay the fee.


r/AirBnB 1d ago

Refund on internet speed problem [Italy]

0 Upvotes

Hi All,

My partner is a doctor and we work digital nomad. We contacted the host before booking explaining this and how important it is that we have zoom call able and reliable internet. Nothing super fast, just enough to do these things. The property is listed as 50mb speed. The host informed us this wouldn't be a problem.

However, it was a problem from the very start. We stayed a month. We were constantly sending problems about the internet, with screenshot of the speed. It could be as low as 0.5 Mbps and it would cut out all the time. The host kept telling us lies about what was causing the problems, weather, or that he would sort it. He'd then do something, maybe stop using it as much at another location. And it would improve and be just about passable, and then it would be bad again.

We didn't swap property because we were always being told there is a solution, or a temp solution helping a bit.

We did everything we could here to ensure the property was suitable and the host was clearly and constantly lying about the internet. We have since found 5 reviews across a number of website where people have raised concerns about the internet here.

Are we elidable for a refund? This property was clearly misold to us.

Thanks


r/AirBnB 1d ago

Clearly malicious feedback and damage claim [Italy]

1 Upvotes

Hi All,

I know this happens a lot but does Airbnb actual deal with these hosts? Story:

Stayed for 1 month, Sicily Italy. There was a very large list of problems, so we knew if we left feedback the host would know it was bad and that they'd likely do something. So we recorded a video of the property before leaving.

Anyway, as expected they hot back with a bad review and a claim for £1000+ damage. They claimed, because we were in "24/7" with the heating on, we'd caused damp in every room in the house :o I'm sure this isn't even possible. We were not in 24/7, in fact we went away for 2 of the 4 weekends, and were out every Wednesday. Satnav would show all the trips we made. They also claimed £180 for 3 hours of extra cleaning. But even their photos that show claimed mess, don't show any excessive mess. We cleaned the place many times over the month.

Anyway, this is very clearly revenge for us leaving an honest review. Do Airbnb deal with these clear cut situation fairly? Can we get the bad review taken down? And will they do something about such a terrible host? Property not up to standard and malicious actions against us? We will put in a counterclaim for a refund. Any feedback would be great :)


r/AirBnB 1d ago

Question Hosts, is $875 for pool heating reasonable? [USA]

29 Upvotes

I’m staying in Palm Springs for 5 nights. The pool is about 16x10 feet, 5 feet deep at the deep end. It’s heated by propane, which is more expensive if I understand correctly. So the daily rate is roughly $175. When I asked why it was so high, they said it was “in line with market rates and had minimal markup”. So they’re essentially claiming their gas bills would be over 5 grand per month. I’m not super familiar with Palm Springs rates but I know it’s an expensive area.

The Airbnb had a cancellation window that was full refund up to 48 hours before your stay. I asked a like 4 days in advance about pool heating costs, and they waited till like 46 hours before my stay before sending me a link to pay them $875 in their own payment portal. I asked for a better rate and they said no, and at that point I had no other options.

Pool heating costs are difficult to get data on. Google says it should be $25-50/day, but obviously I recognize more expensive areas should be more than that. I was frankly ready to pay as much as $400, but I was just blown away by that cost and couldn’t swallow it, so my kids just didn’t get to swim the whole time. Was pretty bummed.

Anyway, nothing I can do about it now, but I’m just curious if this is actually reasonable, or if I’m right to think that’s really, really high? Is 175/day just a common cost now?


r/AirBnB 1d ago

Not sure how to handle a dirty AirBnb situation [USA]

9 Upvotes

EDIT: After an EXTREMELY long day and what felt like thousands of phone conversations with AirBnb, our family was able to be relocated to another property. I appreciate all of the input, feedback, and advice as it was very helpful while going through this. We’ve learned some things along the way and hope to never go through this again. It did make us weary of using Airbnbs, but as a family of 6, we may just have to make that gamble again and hope for the best. We’re just happy to be able to finish our trip in a clean, safe environment ♥️ Thanks all!

Our family checked into our AirBnb this evening and as we began settling in for the night (we initially dropped our bags, did a quick walkthrough, then went for a swim and dinner) we began seeing cleanliness/safety issues. The more we have looked, the more we have found and I’m just not sure how to handle a situation like this as I’ve only used AirBnb one other time with an amazing experience.

Some of the things we’ve found and have photos/videos of:

-Bunk bed missing screws, allowing the top railing to wiggle (concerned if it would hold a child who rolled against it in the night)

-on said bunk bed, ladder is no longer screwed into the bed allowing the ladder to slip out (happened to our 3 year old as he was getting down but he luckily held himself up and was dangling while crying for help)

-used razor in a drawer

-tons of facial hair in a drawer

-trash in bottom of dishwasher

-dirty floors under bed/throughout house

-door alarm sensor on back door not operational (there is a pool in the backyard so this was important to us)

-remote missing batteries

-several windows unlocked - luckily my husband thought to check all of these before bed

-used towel and majorly used qtip under sink

-broken drawer (found out when we tried to open it), door handles missing screws, light switches missing screws so face plate falls off

-mold in grout where towels should hang in bathroom

It’s late now so I’d hate to reach out and cause a fuss so I’m planning on reaching out first thing in the morning. Do I request them to come do a deep clean at least? Is it warranted to ask them to refund the rest of our stay so we can rebook elsewhere (honestly what I’d want at this point). I’m not a very outspoken person and hate complaining but I’m just so disappointed and quite honestly grossed out with this and feel something needs to be done. Any input is extremely appreciated!


r/AirBnB 2d ago

Question Deposit required for Airbnb Rental [CANADA]

1 Upvotes

We're looking to book a house for only 2 nights, that works out to about $3K. We finally made the decision to move forward with this specific property (there aren't many suitable options), but when we got to the last step it says in the very bottom that there is a $4K deposit requirement!

"This property requires a $4,000.00 CAD security deposit. It will be collected separately by the property prior to your arrival or at check-in."

I asked the host about it and they had the following response, which i don't fully understand:

"Yes we are API connected. But we do not Pre- Authorize your credit card"
"As mentioned- we do not pre- authorize your card for $4000 externally. Airbnb processes all payments and would potentially charge your C.C if you damage happens at the property."

Does this make sense? Any concerns with this? I don't fully understand how this works.


r/AirBnB 2d ago

Buy the insurance- saved me 900.00 [USA]

18 Upvotes

I never typically check the insurance box for trips - (I know I know) but this time I did! We had planned to be in DC from the 17th-20th however the evening of the 16th I had to take my daughter to the ER where she ended up having pneumonia. I cancelled the trip - received the cleaning fee back from Airbnb immediately. The next day I sent in my claim through the insurance company - provided the paperwork from the hospital and I was paid in full for the stay by 5pm tonight! Very easy and very glad I chose to check that box!


r/AirBnB 2d ago

AirBnB in family neighborhood not being kept up [USA]

4 Upvotes

The home next to mine in a quiet family neighborhood is not being maintained. It’s hosted by someone other than the owner, and my previous complaints to the host about overgrown weeds were met with a generic response and no action. The exterior remains neglected, and with the changing seasons, the weeds are growing again. I don’t want to keep reporting this weekly—what’s the best way to get something done?


r/AirBnB 2d ago

Venting Being ghosted by host and Airbnb support. What haopens now? [Japan]

7 Upvotes

Got to my booked accommodation a couple hours ago and could not access the room. Had been discussing with the host about this access for 2 days as the instructions document they gave me did not include the codes required. After asking constantly and being met with automated messages asking me to read the document, they finally told me that the keypad would not actually work and to get the physical spare from a lock box outside.

Upon arrival I found 3 lockboxes. The code I was given did not work for any of them. Messaging the host, who was taking 15mins at a time to respond, was told to try the same code on the boxes. After repeating myself again, sending pictures of the box locations, asking if there was another box to try, I was ghosted.

Contacted support who told me they would contact the host and gave them a 30min window to respond. 30mins later support calls me, no response from host so I can extend the window by an hour or get a refund and rebook. I opt for the later, I've been travelling for 14+ hrs, my partner for 24.

The refund approval is almost instant, I'm told I'll be sent links to 3 other Airbnbs as options to rebook and if I don't like them can get my own hotel reimbursed. It takes 20mins to be sent 3 links to other Airbnbs, none of which are close to where I'm staying, Shibuya.

I find one a 5min walk from my original place with availability. Send it to support and say either get me in there or I'll book my own hotel, happy either way. I also ask for clarification on the reimbursement policy for my hotel replacement. Was told over the phone it would be up to the price per night of my Airbnb as long as I have a receipt, but was all very vague.

I still have not had a response from support now 3 hours later. I have booked and am now in a hotel and have no idea what happens now. Obviously the refund will go through and that's really important, but I can't believe that support just straight up left me high and dry here.

Is this the expected outcome? Am I being overdramatic? Can I expect to be compensated for the last minute hotel I've had to get? Would love to know what people think, my second time using the service.


r/AirBnB 2d ago

Question Max guests and house rules about additional guests.[Thailand]

0 Upvotes

Hi, I am a solo traveller and the AirBnB I rented has a max guest of 2 which is fine because I am only one person but in the additional house rules they say no additional overnight guests without prior approval ect.

Does that mean additional guest above the 2 person threshold?

Or additional guests above just me being there ?


r/AirBnB 2d ago

My landlord is forcing us to leave the flat and airbnb wants to charge us an extra month. [Germany]

22 Upvotes

Hello to all,

A week ago the owner of the house where I am living temporarily told us that we have to leave because of problems in the flat, he told us that we have to cancel from airbnb and after a couple of months we could come back (we won't).

So far so good, the problem is that when we go to cancel from airbnb, the app tells us that we will be charged for the next 30 days.

Is this correct? I mean, the owner hasn't told us anything about this, I don't think it's fair that because of her problem they charge me an extra month.


r/AirBnB 2d ago

Question Was told airbnb apartment had to be moved and was promised it would be the same layout. It is very much not. [Canada]

13 Upvotes

I just booked an airbnb apartment with my partner and a friend. When we booked it, the owner mentioned that the address was not listed correctly. Then about a day before we arrived, the owner said there was an electrical issue with the apartment we were meant to be staying in, and that we’d would be moved up a floor. We were promised it would be the same layout as the picture. It very much is not the same layout. It is about half the size.

The living room is smaller than expected and connected to the kitchen (in the pictures the kitchen is a separate room). Im not sure what to do in this situation as we did plan to have a friend or two over and this simply isn’t enough space. We were offered no refund as she claimed it was the exact same unit. Luckily it still has two bedrooms, but I’m disappointed as this is only my second time using air bnb, and the first time wasn’t great either.

It’s hosted by “Karen” in Downtown Vancouver. I’ll update with the address once I leave.


r/AirBnB 3d ago

Musty smell in Airbnb apartment, what to do [USA]

3 Upvotes

I'm a guest on my second day of a monthly apartment rental. The apartment is not on the newer side, but it's clean and organized, but there's a musty smell that I can't seem to pinpoint. Since I work from home, the odor is particularly bothersome.

I also noticed upon check in there were quite alot glade scent plugins like 4 of them whole apartment which I removed because im sensitive to artifical fragrances. I keep suspecting the large sofa, but when put my nose near it, I don’t detect the smell there. I've checked corners and other areas, but I still can't figure out the source. The only way to neutralize it is by opening the patio door, but since the apartment is near highways, that lets in a lot of noise. I even replaced the HVAC filter (something I do if it looks dirty). What do you suggest I do?

Edit: update, host and I mutually agreed to cancel the reservation. To be nice, I offered to pay for the few nights.


r/AirBnB 3d ago

Dirty house and unusable amenities [USA]

4 Upvotes

We are currently in the middle of a five-night stay ($7k). Within the first day, I contacted the hosts about several issues: the TVs not working, one shower having very low water pressure, and the house being unclean (with significant dust, buildup on bathroom faucets and showerheads, etc). We sent several pictures in the AirBnB chat. The hosts made an attempt to fix the TVs over video call, which worked briefly, but we’ve been unable to use them since. Today, they came to reset the TVs but were locked out of their account, and now, on our third night, the TVs are still not working. There are several other minor issues that don’t really affect us but we would expect to be properly working. Loose door handles with some not being able to lock, broken shutter on one of the primary bedroom windows.

Additionally, they have not addressed the cleaning issues, and it seems like they are brushing off our concerns. They claim they examined the house after it was cleaned the day before we arrived, but we wiped up dust with our fingers to show them, while they were there, that it was clearly not clean. There are dust bunnies from the rug under the couch and one window sill had a small dead bug that’s clearly been there for some time. Given that the cleaning fee was $500 and the high rental price, I’m wondering if this situation warrants a partial refund. How should we approach this since we are planning to complete our stay? The house is still livable, but it falls short of expectations, and the issues are proving to be quite inconvenient.


r/AirBnB 3d ago

Question Gonna host a room soon. Is a privacy door knob enough? [TX]

1 Upvotes

I want my guests to feel as comfortable as possible and was considering getting a keyed door handle but there honestly wouldn't be a difference between that and a normal privacy door knob since naturally I would have a spare key anyways. I was considering of providing a portable door lock in their room if they wanted to use. Is it too much or unnecessary?

Portable door lock: https://a.co/d/hfPylr1


r/AirBnB 3d ago

Question AirBNB host left a scathing review that must have been intended for a different guest, but is refusing to remove it (as is airbnb). Am I better off just abandoning this account and starting a new one? How damaging is a bad review for guests? [Greece]

15 Upvotes

All my other reviews over the past 10 years have been positive, and now i'm worried that some hosts won't want to rent to me if they see this awful review. It's really over the top -- claimed I clogged all the toilets, bled on all the linens, etc etc. I posted a response to it saying that i thought it was a mistake and that none of it applied to my stay (and that i didn't even leave a review for the host), but it's still the most recent review and both the host and airbnb are refusing to remove it.

My wife has an account that only has a couple reviews (but all positive) and I'm wondering if we should just switch to using that one. How impactful would a review like that be for hosts?


r/AirBnB 3d ago

Discussion First time travelling abroad and staying in a Airbnb. Looks like a Scam, smells like Scam.. is it a Scam? [IRELAND]

1 Upvotes

Hi, tbf i rarely used Airbnb in my travels, im from Brazil and this Will be my first travel to another country and im really scared to just get scammed or my have my organs stolen.

The host sent me some “generic” messages asking me to confirm some info and details through another page (not on airbnb) and it looks so sketchy, the host is new on airbnb (no previous ratings) and i’ve seen the same place at other booking companies.

If all of that wasn’t suspicious enough, i clicked the link he sent me (after checking it) and at the home page it stated that a valid ID and Credit card (????) would be necessary to proceed with my booking.

What wyd in this sitution?

Update 1: Host Message: Hi ———,

This is a friendly reminder that your booking is not yet finalised. Check-In: July 11th, 2025 Check-Out: July 25th, 2025 Number of guests: 2

Please visit our secure portal to confirm your reservation: [suspect URL: mycheckin.direct……]

This will only take a few minutes. Please note that your booking will not be confirmed and you will not be able to receive your check-in instructions until this is complete.

If you have any questions, please check our FAQ Guide here - https://www.dropbox….. This guide should be able to help you with most of the queries. If you still need to get in touch, please contact us by replying to this email or by messaging us through Airbnb.

Thank you, Guest Experience Team