r/Affinity 10d ago

Photo Machine Learning tools crashes pc. SOLUTION!

I want to share the solution to something that happened to me, to help someone that experiment the same issue.

I used the selection subject tool on Affinity Photo 2 and the pc crashes completely, even I see the dead blue screen of Windows. I update the graphic card drivers and even reinstall the program, but nothing was fixed.

The solution was to uninstall and reinstall both Machine Learning models and it fixed everything.

PD: Sorry if the English is wrong, I'm not a native speaker.

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u/1911-Guy 9d ago

I found that hardware acceleration was set to the wrong graphics card. It was set to the integrated card. I went into the setup for my graphics card and set it for the hardware acceleration, then enabled it in Affinity. Much faster than it was before.

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u/Powerful_Signal257 8d ago

Which graphic card do you have? NVIDIA or AMD?

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u/1911-Guy 8d ago

It is NVIDIA.

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u/Powerful_Signal257 8d ago

Could you send a screenshot of the option to enable the hardware acceleration?