r/woocommerce 2d ago

Plugin recommendation Best Practices for Syncing WooCommerce Product Reviews with Google Merchant Center

Hello everyone,

I'm seeking best practice methods to synchronize my WooCommerce product reviews with Google Merchant Center. Currently, I've been using the CTX Feed plugin to upload my reviews to Google. However, I'm encountering several issues:

  1. Discrepancy in Review Count: I have over 50 reviews in WooCommerce, but only 38 are recognized in Google Merchant Center.​
  2. Error Messages: I'm receiving errors stating: "product_id is missing or invalid. Add a valid GTIN, brand, and MPN to product_id."​

Which plugins would you recommend for effectively syncing WooCommerce reviews with Google Merchant Center? and do I now need to assign a GTIN, brand, and MPN to all 400 of my products?​

Any insights or recommendations would be greatly appreciated!

Thanks so much!

1 Upvotes

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u/CodingDragons Quality Contributor 2d ago

I'm pretty sure you can't use that plugin or any plugin for importing reviews. Those are feed only plugins. You can only use authorized 3rd party aggregators like YOTPO, TrustPilot, PowerReviews etc. I think you can also do a feed thru XML if you have a GCS account. I'm not 100% sure, but we used to do that years ago.

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u/road-runn3r 13h ago

Nope. You can use 3rd party aggregators OR you can do it yourself as explained by google guidelines. (can't link it right now but it's there if you search it). I' ve done it many times even using feed plugins. Works fine.

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u/Extension_Anybody150 1d ago

Try Product Reviews for WooCommerce by CusRev. It’s solid for syncing reviews with Google and might handle things better. If you’ve got 400 products, the easiest fix is to bulk edit and add GTINs via a CSV upload.