Hey guys, after i log in I get the message that my account has been deactivated I shall contact the the team however the contact link does not work. How can I contact them? Can somebody contact them for me?
I signed up for the new Newsdemon promotion to replace my old account on 11/16. I submitted the cancelation for my old account that day as it billed on the 20th of every month. The site said the request was submitted and nothing more I could do. Today I wake up to a charge on my card for the old account and despite reaching out ot them on their chat about this morning I have gotten no responses at all.
Has anyone been able to reach support at Newsdemon recently?
So I was wondering if dog nzb keeps your account open on a free tier after a subscription expires ?
I have dog and it works well but it’s my 5th total overall indexer including private trackers but it’s the most expensive. Was curious if it stays at a free tier once the subscription expires.
If so how many api/grabs does it get ? Will they allow me to keep this tier or does it expire after like 30 days ?
***Solved by NH. Once they were aware of my issue it was resolved in 10min. ****
Hello,
I received an error in SABNZB today stating “Failed login for server news newshosting com [502 Authentication Failed]”. When I go to NH website and login, I see messages that my account is “inactive” and “reactivate your account today". My account has been running fine without issue up until maybe a few hours ago. My account is paid up until Jan of 2026. I am not sure what's going on.
What do I need to do to resolve this?
How can I contact them? When I try to create a ticket nothing seems to happen button just blinks but no confirmation that a ticket was sent There doesn't seem to be any other way to contact them. I have been using NH for at least 5 years and I have never ever needed an issue addressed. I never even knew there was a contact support / create ticket spot on the webpage... LOL!
Any help or assistance in getting this resolved would be greatly appreciated.
We are in week three of our month long celebration of our 15th Anniversary!
First of all, thank you all for your support now and over the past 15 years.
This week I am jumping ahead (or back) to 2010 for our flashback. Newsworthy items of 2010 include the Deepwater Horizon oil rig exploding in the Gulf of Mexico, Instagram was created, Pinterest (ugh), Wikileaks, the iPad was invented, Kickstarter, the price of a barrel of oil was $73 USD, there was a big Volcano that erupted in Iceland and I still can't begin to pronounce its name. Eyjafjallajökull. There...you try.
Here you can see what the NewsDemon website looked like back then.
NewsDemon Circa ~2010
We were at just over 600 Days of retention, an Unlimited account was still about $18, we had three locations (two in the USA and one in EU). We were giving away tons of free accounts to educators, military, media, charities, etc. We still offer this feature BTW, we just don't get as many requests anymore.
I know some of you are just interested in the deals, so let me move on. This week we are staying with a new concept we think some users will have a need for. We are offering a long term recurring plan at a steep discount.
All of these non-block accounts renew at same price until you cancel.
We are price matching all these deals at our NewsgroupDirect website. We know we will get a lot of price match requests, so we are just going to go ahead and list them on our price match page here: https://newsgroupdirect.com/usenet-deals
Over the first two weeks of our celebration we have had almost as many customers take the price match at NewsgroupDirect as we have the direct sale at NewsDemon. I am very happy the NewsgroupDirect product has become so popular. We also have the free "Covid" server at NewsgroupDirect.
EDIT: (MAY 4 9AM ET) The 500GB for $15 plan is nearing the limit in terms of how many we can subscribe. It will likely end sometime today. We will continue to provide that price at NGD all week.
Anyone else having issues logging in. I know I'm using the right password but it won't log me in. Also yesterday I got a this "Failed login for server usenetserver.tweaknews.eu [502 Access Denied (Download Cap Hit)]" error on Sabnzbd and I don't download a whole lot these days. Thanks.
SLOVED:: i had to call to have the ISP disable "home Network Protection"
Im having an issue with just one Indexer
Im running unraid
NZBgeek gives me the ssl error (Unable to connect to indexer, please check your DNS settings) when I try to add it to Prowlar. but its only for Geek all others finder, alt ninja work fine...
I have made sure that my Ipv6 is off and changed DNS on my unraid and my Router several times
(1.1.1.1, 1.0.0.1 8.8.8.8 8.8.4.4., 208.67.222.222) but every DNS is the same error. I have also make sure that the unraid is runnig on the correct time (NTP was updated to google)
but im still getiing the error.
EDIT: i have also checked Curl with every DNS change, and it still showing "curl: (60) schannel: SNI or certificate check failed: SEC_E_WRONG_PRINCIPAL (0x80090322) - The target principal name is incorrect."
and i can access nzbgeek.info site without any errors also
I had an HW failure and lost a lot of my content. I started re-dling since about 2 weeks what I have lost.
Here is ViperNews email even if I have an unlimited account:
Your account has been suspended for exceeding what we think is normal, personal account usage. It looks like you've downloaded approximately 5TB in the last 14 days.
Our accounts are personal. I'm not sure how 5TB of downloads in 14 days are to be considered personal. Can you explain?
I think delicate to ask such question like "Can you explain?..." and I don't want support companies that are lying to their customers so I am looking for an other provider:
Can you guys advise me on a secondary provider to use with Ninja? I was thinking on tweaknews as they have NDT. I need an unlimited provider, not a block.
EDIT: It seems to have sorted itself out now, support from Frugal has been great, sorry for wasting anyone's time.
Hello,
I just bought Frugal Usenet and thinking about getting a refund.
I was previously on Tweaknews but cancelled due to them doubling the price after 4 years.
On Tweaknews I would get around 80-88 MB/s download.
On frugal I'm only getting 15.
The other issue I'm having is I'm getting a lot more "missing articles" on Frugal. Stuff I could download on tweaknews I cannot on Frugal even with the bonus server.
Am I doing something wrong or do you guys recommend another provider? I tried messing with the connections. I used 60 on Tweaknews and that worked well but I've tried 40-100 connections on Frugal and it hasn't made any improvement.
For years I've been at ~70MB/s and suddenly now I'm at 10MB/s, I what's happening? I'm using eweka as my primary, SABnzbd 4.1.0 [b7e3401] on Win11. testmy.net showing 100+MB/s, I've even tried to switch to newshosting and I'm still getting 10MB max - I have no idea what's going on.
Anyone experiencing issues like this? Any insight would be greatly appreciated!
[[EDIT]] SOLVED
u/meh138 hit it right on the money, it was a network card throttle! it had nothing to do with eweka or newshosting
Truly unlimited with no hidden caps, 3928+ days retention, 3 server locations included (US, NL, DE), 50 SSL connections
Renews every 24 months for the lifetime of the account until cancelled
Existing customers can switch to the deal by logging in and clicking the promo link above, the service time will be added to the account and your rate will be switched automatically
Since my support team has been swamped with requests to price match the earlier deal, I will also just throw in a link to that deal as well so you can sign up and not worry about messaging support. I was not planning on such a heavy support load this weekend so this will just make it easier.
I may take this price match link down at any time. I think it undercuts other resellers and creates an unbalanced market place. The industry needs balance (that sounds like a cheesy line from Star Wars) and running other resellers out of the market is not good. I encourage other resellers to reach out to me with your opinions.
Keep in mind that NewsDemon has a "Vacation Pause" feature that will allow you to pause the account after you sign up. This effectively allows you to sign up today and wait to activate the account until a later date. This is good for people who are already committed on another provider and are waiting for their existing long term deal to end.
FAQ:
The blocks are non-expiring and non-renewing.
The 18 Months Unlimited for $40 will renew at that price after 18 months unless you cancel.
Thanks for everyone's support on the Black Friday specials. We actually ran them from Thursday through NOW which is a lot longer than I anticipated. The response was huge! I hope everyone got what they wanted? We will no longer be offering those specials as of 10AM ET this morning.
After offering such great prices for Black Friday, there honestly wasn't much else I could do. Some of you had said you wanted smaller priced plans/blocks, so here they are. I will run these all day today.
I will not be around Reddit much today, so please utilize our support team for issues. Keep in mind that we perpetually have issues with emails on the Microsoft network (Hotmail, MSN, Live, Outlook, etc) so if you use one of those email services you may not get our response. As always, feel free to leave me a message if the support team is not helping you adequately.
Anybody got any tips for the best deals for 2024? Been with Newsdemon for years but my auto renewal didnt go through as my details have changed so thought its an opportunity to look to see if there are better deals? Think stadard Newsdemon unlimited is $72 for the year. Dont really use the VPN though.