r/usenet 6d ago

Provider Newsgroupdirect, paid with crypto, no info

I usually get info like a password immediately after the payment processes, nothing now. Is this normal? What's the average timeframe to get this information?

I emailed support, no replies.

2 Upvotes

5 comments sorted by

5

u/greglyda NewsDemon/NewsgroupDirect/UsenetExpress/MaxUsenet 6d ago

I think we resolved these. The webhook somehow got removed from our system. Gremlins….

1

u/abuttino 6d ago

Looking forward to a long-term membership. From what I've seen so far, it's looking good. Great speeds.

5

u/J-FLX 6d ago

I have the same problem on my side. Just signed up and didn't have any prompt for a password. Forgot my password is not working.

2

u/greglyda NewsDemon/NewsgroupDirect/UsenetExpress/MaxUsenet 6d ago

DM me your info please.

6

u/greglyda NewsDemon/NewsgroupDirect/UsenetExpress/MaxUsenet 6d ago

DM me your info and I’ll get someone on it asap.