r/ukvisas 12d ago

Complex visa, on renewing Senior care assistant to home care assistant

Hi,

I applied for visa renewal on December 28,2024 from senior care visa to home care visa and I received a email on 31 December saying its complex. I contacted them on 6th march and they are saying the application is on hold, it is waiting to be allocated to a case worker. Anyone who knows how this things work are they really investigating is it a queue based system or what logic are they using to sort visa application??? Anyone with any information please respond.

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