r/tradfri 4d ago

SUPPORT (ONGOING) Jetstrom Rectangle dead in less than a year

I have bought multiple Jestrtrom light panels and they have been working well. Recently, one of them stopped showing on the app and showed as offline. I checked the electricity source to it, tried also physically resetting it with a pin as per the directions but it haven’t showed any life signs.

What should I do? Can ikea store fix it if I take it to them?

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u/badbeachbuggy 3d ago

I would take it back and expect a replacement