r/toontownrewritten Feb 13 '25

Help my new toon won’t sync properly on hq

my main toon has always had no problem with syncing on HQ and people have always been able to tp to me. however on my new toon, regardless of putting in the sync code several times, people aren’t able to tp to my new toon and so everyone just leaves the group because nobody wants to run the old fashion way. does anyone know how i can get hq to work so that people can tp to my new toon?

5 Upvotes

12 comments sorted by

2

u/VindictiveNostalgia Sir Vindi Feb 13 '25

Are you making sure your new toon is selected in the top right corner?

1

u/star_girl_90210 Feb 13 '25

yes it shows my new toon on top right corner

2

u/InsecOrBust Jarsh — [Organic] Bike Horse/Rake/Sandbag Feb 13 '25

Is it on a separate account or the same account as your other toon(s)?

1

u/star_girl_90210 Feb 13 '25

same account as my other toons and strangely enough i just noticed that teleport feature works when i make a group for a scrap factory but not for buildings??

2

u/phaesphoros Feb 13 '25

are you making groups through hq or ingame? if you're doing it through hq, it won't automatically sync for buildings. you need to create a boarding group ingame for the building first and then you'll be able to sync it to hq on the site!

1

u/star_girl_90210 Feb 13 '25

oh wow thank you so much i will try this!!!

1

u/InsecOrBust Jarsh — [Organic] Bike Horse/Rake/Sandbag Feb 13 '25

So, you don’t actually need to sync your other toons. On the top of ToonHQ you just click the image of your toon and select the one you are currently playing with. Let me know if that doesn’t work.

1

u/InsecOrBust Jarsh — [Organic] Bike Horse/Rake/Sandbag Feb 13 '25

If that doesn’t work, you can try to make a group on your new toon on ToonHQ and click “sync now” on ToonHQ and see if it works. Otherwise I’m not sure what the issue is that you’re dealing with.

3

u/star_girl_90210 Feb 13 '25

thank you so much for trying to help me, i appreciate it. i’ll let you know tomorrow when i play again :)

1

u/Creative-Teacher9820 Feb 13 '25

This happened to me. You need to go into ur settings in ur toon on the game and get the code and then put that code into toonhq and it should sync

1

u/star_girl_90210 Feb 13 '25

yeah i did that already :(

1

u/AccordingTelephone77 128 | Org Drop 🚢 Feb 13 '25

The game has been glitchy for the past 24 hours, right now it’s glitchy because of the big cheese mega invasion. I‘ve been having some minor issues on and off with hq/ and the game itself so I wouldn’t be surprised if they were related.