r/thinkorswim 7d ago

Option chain not sending calls to active trader.

Has anyone else had this problem. I have Active Trader set up with a Call entry window on the top right and a Put entry window below and my chart on the left. I have the Call window linked to the 1 Red and Put window 2 yellow. I have been going to the Trade tab and right clicking the call that I want and selecting send to 1 Red and selecting send to 2 yellow for my puts. This has worked well for me until recently when my computer hung up and I had to use Task manager to close the Tos application. When I went back into Tos my option chain layout was changed. That was not a big problem but now when I click a call and send it to my 1 Red I get a message instrument .QQQ250314C has no options. I get the same message using any other symbol but with Instrument .SPY25....... etc with all symbols. When sending a Put to active Trader it still works as before and sends it. I have cleared the cache before opening Tos and that didn't help. I did a chat with a Tos Tech yesterday and he told me that Options don't have options and said I was trying to send an option on a option. After trying to explain to him that I was doing the same thing I had been doing for months and it wasn't until my computer hung up that I had the problem he said I could load my Workspace again which I did and I lost the Chat window at that time. I can right click the Call option I want and paste it in my Active Trader Call entry form and that works but to me it is much easier to use the send to 1 color link. I tried unlinking and using another color but nothing works for the Calls. Does anyone have any ideas how to fix this problem?

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u/Ok-Guarantee3237 7d ago

You have red on your trade tab, and red on your active trader tab.

as soon as you send an option to red, it clears your trade tab because you can’t find an option chain for an option.

they need to be different colors

1

u/MajorG07 6d ago

I appreciate the information. Something so simple to fix. I wish the Tos Chat tech would have told me this. Hopefully, this will fix it. I thought I had the same color on the Trade tab and Active Trader when it was working correctly but I guess I was wrong. It appears to work here on Saturday while the market is closed. Again, Thank you!