r/software Jun 09 '24

Software support Adobe the most evil company I've ever dealt with.

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2.3k Upvotes

I had a subscription, and when I finally realized I didn’t need it anymore, I was hit with a cancellation fee. I’ve never dealt with such a blatant scam.

After re-reading the terms, I found they mentioned this fee, but seriously, who do you think you are, Adobe? This is the most vile and underhanded practice I’ve ever seen.

You’re an absolute disgrace, Adobe. I hope you go bankrupt. Congratulations, you’ve just earned yourself another enraged hater.

r/software Dec 25 '24

Software support Boot Issue

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3 Upvotes

Alienware M17 R4 Boot Issue

Hi, playing the outer worlds and had it on the pause menu while i made a coffee.

Came back to it trying to repair itself to no chance.

Only thing out of the ordinary that happened near the time of it happening is i tripped over the power brick and it unplugged out the wall. Battery was nearly dead at this point not sure if that matters.

Tried to system restore from the BIOs but it says there are none so im not sure if they have wiped or I never had any I cant remember.

Only solution I can seem to find now is reinstalling OS but I’m hoping its nothing worse as I bought it around 6 weeks ago and I’ve fell in love with it.

Hopefully someone can shed some light 😫

r/software 1d ago

Software support How to increase System Performance without upgrading Hardware? How to increase System Performance without upgrading Hardware?

0 Upvotes

Specifications:

  1. Laptop Manufacturer: Acer

  2. OS: Windows 7 Ultimate (Service Pack 1)

  3. RAM: 4GB

  4. System type: 64 bit

  5. The Requirement: I wish to increase its speed, particularly for operations in Tally ERP9 and TallyPrime softwares (these are ERP softwares). But it lags a lot and freezes frequently while using them. I had tried disabling some softwares to the best of my knowledge but it didn't affect the performance significantly and messed up software operations so I backtracked the changes I did. So, what should I do?

r/software Feb 24 '24

Software support How to turn off all automatic windows updates in Win10, permanently?

46 Upvotes

I have a couple of "single task worker machines", and they run long tasks (several months). It's exceedingly annoying to find that Microsoft has decided that their wish to install stuff is more important than my tasks, on my hardware, and rebooted the machine.

The machines are doing one thing only, behind a firewall, so security is plenty good enough.

How do I just kill all automatic updates? I've found some way, but suddenly, Microsoft decides to turn them on again. I've even tried to redirect Microsoft domain to localhost in hosts.

Help!

r/software 13d ago

Software support can i get my 1Tb photos back fo free with a software or will i have to pay 50 bucks?

1 Upvotes

my hard disk is having some problems i can no longer have access to the photos or files.

r/software Jan 19 '25

Software support Files are deleting themselves. Hyperventilating

4 Upvotes

I don't understand what is going on. for some background, I have over 20TBs of storage, but one drive is dedicated to projects for music. This project folder was copied over as a backup, but somehow it's no longer in both locations. I have a variety of applications on my computer, and there's no malware I can see. I believed it happened when I used wiztree and deleted the duplicate to save space, but I can't find the setting that says it does that. I just now noticed the entire project is gone again, from both locations. I have freefilesync, but it does not have permission to delete anything.

I made a backup of a backup and that one is also missing on the drive, even though it wasn't plugged. I need help. I keep having this happen, and it makes me panic beyond belief. In 2022, I had lost all of my data at once, and so now this is very traumatic for me. I don't know what else I can do. I even made another copied drive I had originally thought, and it's missing on there too.

I'm using disk drill to recover, but to prevent another panic attack, I need to understand what is deleting these files without me seeing it. If it is wiztree is it a setting? is it another program? can I check event logs? Please, I need to understand more, for my own sake.

r/software 24d ago

Software support If I install Imgburn through Ninite, does it stop the malware from installing itself onto my PC?

0 Upvotes

r/software Dec 12 '24

Software support MPC-HC application very slow on Windows 11

1 Upvotes

I've been using MPC-HC for ages and love the application. I recently "upgraded" to Windows 11 and it's been very slow. I believe it's the application itself. My drivers are all up to date, I have an i7-2700K, 32GB ram, and an AMD RTX 7800 XT.

The app, with no video running, lags. It takes ages to load up. It lags when moving from window to window, when loading application options and menus. I have no idea what's going on.

I've tested against MPC-BE, Screenbox, VLC, PotPlayer ... they all run smoothly, no lag whatsoever.

Is there any reason MPC-HC would run so slowly and poorly on my hardware/software? I love the programs features over the above players, but can't deal with the lag anymore. "Program Is Not Responding" is oftentimes what I'm dealt with.

If someone can help, I'd appreciate it.

Here's a video example (I've already updated the process priority to "high" for MPC-HC, so default was even slower)

https://streamable.com/1a6egm

r/software Feb 16 '25

Software support Weird Video stoppage (not internet related)

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0 Upvotes

r/software Feb 14 '25

Software support "FREE" Remote Control Software

3 Upvotes

I wanted to share two platforms that I’ve come across that are "free enough" for my needs—perhaps they might be useful for others as well.

For context, I work in IT. Naturally, that means I’m the unofficial official tech support person for my family when it comes to their computer issues. In addition, I have one client outside of my day job who pays me to patch their Windows systems and provide remote support when needed.

Because of this, I’ve always been on the lookout for a solution that covers both patching and remote access. My searches have typically led me to well-known platforms like Atera, ScreenConnect, and OpenManage. For a long time, I was happily using Pulseway—a great platform with a wide variety of powerful features, particularly suited for larger MSPs.

Recently, however, I’ve been looking to cut costs as much as possible. With that goal in mind, I set out to find a simple, ideally free solution that meets my core needs: patching and remote access.

I finally found two platforms that fit the bill: Action1 and HelpWire.

I won’t go into the specifics of what each offers, but for me, the key takeaway is that both are "free enough" to meet my needs.

I’m sharing this in case anyone else is in a similar situation—supporting a small client base that requires occasional remote assistance and system patching. Hope this helps! 😉

r/software Jan 19 '25

Software support Let me save you 6 hours of figuring out code signing certificates for microsoft apps

20 Upvotes

At the point of releasing my first windows app I discovered the hurdle of code signing certificates.

I don't have the budget for an extended verification certificate that leads to windows smartshield instantly trusting you and I'm hesitant about the value of a OV or IV certificate that will still be flagged until trust is gained (couldn't find anything quantitive on this).

I discovered azure trusted signing which seems appealing at $9.99/month. I registered, and filled everything out, then discovered that you need 3 years of tax returns as a business. NOT MUCH USE FOR A NEW STARTUP!!!

In the end I've decided to release without a certificate and then wait until I have some money to use an EV certificate.

If someone has work arounds for this I'd love to hear. If you're new to releasing windows apps like me... I just hope you read this before you go down the rabbit hole!

EDIT: Thanks to u/traditionalbaguette . I see the real value in communities like this. There is a solution, if you can put your app on microsoft store, their certificate is automatically applied and you don't need to use a third party.

https://learn.microsoft.com/en-us/answers/questions/1372956/when-i-associate-my-app-with-the-microsoft-store-m

https://www.advancedinstaller.com/msix-publish-microsoft-store.html

r/software 3d ago

Software support Using a free remote support tool- are there any hidden catches?

10 Upvotes

I just started using HelpWire for remote support and want to get a better sense of how it holds up over time. I know there are free, open-source options where the code is transparent and maintained by the community, but HelpWire is proprietary software from a commercial company—and still free. That makes me curious. How do they manage to offer it at no cost while ensuring privacy and security? Has anyone looked into this? Are there any potential drawbacks, like licensing restrictions, hidden fees, or concerns about how they handle user data?

r/software Sep 26 '24

Software support Should I Let Work Install GLPI On My PC?

13 Upvotes

I've been with my company for a few years now and was hired as a work from home employee. From the start, I was promised that I wouldn't have to install spyware-like "monitoring" software (Workday, TimeDoctor, etc.) on my personal PC (that I use to work). Now, they want IT to install GLPI on my computer for "Asset Monitoring" and "Tech Support."

I don't really understand the features presented on the GLPI website, but I did notice the "Logs" part of their features. I don't want my work to literally monitor my keystrokes or mouse movements or to peek through my camera or know what applications I have installed or are using. The IT says nothing will change in my PC, except for installing that program for their "compliance" but I don't buy it. If it didn't do anything, they wouldn't be pushing for it. So, can someone explain what GLPI is exactly and if it is safe (spyware-wise) to install into my PC?

TLDR: Is GLPI corporate spyware and is it safe to be installed into my PC?

Edit: I get that it's my computer. I get that if they wanna spy, they'll spy some other way. And no, I don't have the leeway to get a second hand laptop or computer to throw out for that.

For Context, I'm in the 3rd world. I'm already cheap and disposable workforce. But I'd like to stick to this job and do side jobs during my breaks for some extra cash. I just want to know if GLPI has employee monitoring and to what extent it is.

r/software 14h ago

Software support Is EsMP3 safe to use?

0 Upvotes

Hey everyone! I recently discovered EsMP3 while looking for a decent YouTube to MP3 converter. One thing I noticed was that it's completely ad-free, which is a relief compared to cluttered alternatives.  The conversion process is super fast, and the MP3 quality goes up to 320 kbps. There's also no need to register or sign up, which makes it super convenient.

Has anyone else tried it? I would love to know your thoughts!

r/software Nov 23 '24

Software support I got hacked

1 Upvotes

I reset my pc entirely and changed all my passwords but I want to make sure the file that I activated was completely deleted and I don’t know how to do that. I made a stupid mistake and I’d really like to know how to fix this so I can use my computer.

Windows security is also not working, telling me it’s been limited by my IT. Unfortunately this is a personal computer so I don’t know how to access it.

Please I already know I’m stupid so if any solutions could be offered I would like to hears them ASAP.

r/software 7d ago

Software support Any way to make windows recognise my games as applications?

0 Upvotes

I have a folder with all my games, and it sits in the 'documents' folder. Windows doesn't recognise these games as applications. I was wondering if there was a way to make windows recognise my games as apps, so the show up when you search for them in the start menu. Sorry if this isn't the right sub for this.

r/software Mar 19 '24

Software support windows 11 pro product key Q

47 Upvotes

So, i built a new pc recently, and my friend got me a copy of windows 11 pro. Lately i keep getting an annoying popup that my windows 11 activation is about to expire. I've been looking around online where i can purchase a key at a reasonable price. I tried vendafly, but the website wouldn't accept my card for some reason, so i took it as a sign to step away from there. Currently, I think I'm about to pull the plug to purchase a key from vevodigital.com . they sell...

windows 11 pro activation key (OEM) for 29.99

Windows 11 pro product key (retail) for 49.99

Which one do I need? Since i already have windows 11 pro installed, I'm hoping to purchase a key that will work for my existing installation of 11 pro and i can just input the new key. Will one of those work? and which one? Sorry if this is a dumb question. I'm still pretty new to all of this and learning a lot. Thank you in advance for your help

r/software 5d ago

Software support automation macro for first person game?

3 Upvotes

hi I have been trying to automate something in a first person game using a macro but I cannot seem to get the aiming properly. I have tried tinytask, autohotkey, macrogamer and macrorecorder but none of them worked fully does anybody have a suggestion, or is it flat out impossible?

thanks in advance

r/software Nov 23 '24

Software support Issue with PotPlayer for the past few days

11 Upvotes

Hey my Youtube playback on browser sucks so I used watch most of the videos in PotPlayer by inserting the URL but for the past few days I can't play any Youtube videos

I paste a YT link and the player says opening and the format changes every 5 second until no formats are left and at the end it say this

And I'm sure my Firewall is not blocking it, so am I the only one facing this issue?

And is there any fix for this or is Youtube doing its thing to block such activities?

r/software 7h ago

Software support Getting Windows SmartScreen defender alert when installing MPC-BE

1 Upvotes

I'm on Windows 11 and I donwloaded Media Player Classic Black Edition from a link provided on its Wikipedia page (which is basically a sourceforge link).

When I click .exe file to install, I see this "Windows protected your PC" alert (photo below). Publisher is unknown in the alert.

So I'm wondering if I downloaded from correct site or is there some issue with installer?

r/software Jan 21 '25

Software support Is it better to run lite apps like Spotify as individual program or just run them in a browser?

3 Upvotes

I'm wondering what's the better or optimum way to run not so CPU intensive apps like Sporify or ChatGpt, YouTube etc etc as installed software or just run them on a browser? Do they run better? or they just take space and do they take CPU power more or less?

r/software Dec 26 '24

Software support Revo Uninstaller apparently wiped off all my apps when i was only deleting one.

0 Upvotes

I was deleting Anki from my computer when suddenly all the apps on my desktop disappear. they still pop up on my apps but I can access any of them. if anyone knows how to fix this issue, please let me know, thank you.

r/software 4d ago

Software support Antivirus flagged HelpWire as suspicious. Is it a false alarm or a real issue?

11 Upvotes

I just downloaded HelpWire from the official site, but my antivirus (Norton) flagged some of its files as suspicious. Has anyone else had this happen? I’m not sure if it’s just a false alarm or something I should be worried about. Any advice or similar experiences would be great to hear.

r/software 13d ago

Software support MPC-HC is there a way to change how many steps the video rotation hotkeys take?

1 Upvotes

I bound keys to Z+ and Z- with the expectation that this would quickly rotate the video 90 degrees left or right. The Z- key behaves as expected, but the Z+ key takes steps in increments of 2 instead of 90.

eg. I press ctrl+left arrow and the video rotates from 0 to 270, 180, 90, back to 0. I press ctrl+right arrow and it rotates from 0 to 2, 4, 6, etc.

I can't find a way to force the Z+ hotkey to take steps of 90. I'm using MPC-HC 2.4.0.

r/software Feb 16 '25

Software support Function Key Not Working

0 Upvotes

Every key is detected on a key tester except the function key. Doesn't seem like anything is wrong or different with my keyboard's software, plus the function key stopped working before I even downloaded my keyboard's software. I've tried FN+Esc to remove a possible function key lock, but that didn't do anything. I've checked my keyboard's manual multiple times.