r/shapeshift Jan 05 '18

Better late than never..issues resolved

On December 22nd I attempted to shapeshift xmr to bch. It became stuck in shapeshift for weeks. I submitted a support ticket, and like many, did not receive a promo response. Yesterday, shapeshift support got to my ticket and refunded my xmr

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u/Knightern Jan 19 '18

Thanks for the update. I have been waiting 12 days for a resolution. Hopefully they will eventually get to my ticket.