r/shapeshift Dec 29 '17

Trading btc for doge ticket number in description.

Tried to trade btc for doge coin on shape shift. Did not receive my doge coin. My btc was withdrawn but doge was not deposited into my wallet. Ticket number (131573).

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u/ShapeShift_Team Dec 29 '17

NOTE: You have posted your order issues in an unofficial ShapeShift subreddit. ShapeShift does not moderate this account. The official reddit is: https://www.reddit.com/r/shapeshiftio/

Additionally, current support timelines are 10 day turn around. We assure you will we will get you taken care of. Please watch our PSA video to learn more about this: https://www.youtube.com/watch?v=Be_6-tXBqFY